{"version":"1.0","provider_name":"Snappy","provider_url":"https:\/\/gosnappy.io\/blog","author_name":"Thomas Campbell","author_url":"https:\/\/gosnappy.io\/blog\/author\/thoms\/","title":"How To Setup Online Ordering For Your Restaurant - Snappy","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"SFLsVqPJ1A\"><a href=\"https:\/\/gosnappy.io\/blog\/how-to-setup-online-ordering-for-your-restaurant\/\">How To Setup Online Ordering For Your Restaurant<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/gosnappy.io\/blog\/how-to-setup-online-ordering-for-your-restaurant\/embed\/#?secret=SFLsVqPJ1A\" width=\"600\" height=\"338\" title=\"&#8220;How To Setup Online Ordering For Your Restaurant&#8221; &#8212; Snappy\" data-secret=\"SFLsVqPJ1A\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/gosnappy.io\/blog\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2026\/09\/how-to-setup-online-ordering-for-your-restaurant.png","thumbnail_width":1670,"thumbnail_height":942,"description":"How To Setup Online Ordering For Your Restaurant September 23rd, 2026 Online ordering can give restaurants another way to generate sales, simplify pickup and delivery, and make it easier for customers to order outside regular dine-in interactions. The setup itself doesn&#8217;t have to be complicated. The key is choosing an ordering system that fits your menu, payment process, delivery model, and existing restaurant technology. In this guide, we&#8217;ll walk through how to set up online ordering for your restaurant, the different ways customers can place orders, and what to look for in an online ordering provider. Summary Restaurants can accept online orders through their website, Google, apps, QR codes, and third-party delivery platforms. A direct ordering system can give restaurants more control over the customer experience and ordering relationship. POS integration can reduce manual order entry and keep menus, prices, and modifiers synchronized. Restaurants offering delivery should consider both direct ordering and third-party delivery integrations. Providers such as Snappy Online Ordering, Toast, Square, and TouchBistro offer different approaches to online ordering. Before launching, restaurants should test the complete ordering process from menu selection through payment and fulfillment. What Do You Need to Set Up Online Ordering? Before choosing a provider, determine what you actually need your online ordering system to handle. At a minimum, you&#8217;ll need: An online menu: Your menu items, prices, modifiers, photos, and availability. An ordering page: A website or dedicated ordering page where customers can place orders. Online payments: A secure way for customers to pay online. Order management: A system for receiving and processing incoming orders. Pickup and\/or delivery options: Depending on how your restaurant fulfills orders. Customer notifications: Order confirmations and updates. POS or kitchen integration: Ideally, orders should flow directly into your existing restaurant workflow. If you&#8217;re already using a restaurant POS, it&#8217;s worth checking whether the online ordering provider integrates directly with it. Integrated systems can reduce manual entry and keep menus and orders synchronized. Step 1: Choose Your Online Ordering Model There are several ways restaurants can accept online orders. Direct Online Ordering Customers order directly through your restaurant&#8217;s website or ordering page. This gives you more control over the ordering experience and can help you build a direct customer relationship. Google Ordering Customers can discover your restaurant through Google Search or Google Maps and access your ordering option directly. For example, Snappy supports ordering through Google Search and Maps, including pickup and delivery. Third-Party Delivery Platforms Restaurants can also list their menus on delivery marketplaces. These platforms can provide additional customer reach while handling parts of the delivery experience. However, restaurants should consider commission costs, customer ownership, integrations, and how orders are routed into the restaurant. Restaurant Apps Some restaurants use branded apps for customers who order frequently. Apps can also connect online ordering with loyalty, promotions, and customer accounts. Step 2: Choose an Online Ordering Provider Your online ordering provider will determine how orders are received, processed, paid for, and fulfilled. Some providers focus primarily on direct online ordering, while others combine online ordering with POS, delivery, loyalty, reservations, and other restaurant systems. Provider Direct Ordering Delivery POS Integration Google Ordering Multi-Location Snappy Online Ordering \u2713\u2713\u2713 \u2713\u2713\u2713 \u2713\u2713\u2713 \u2713\u2713\u2713 \u2713\u2713\u2713 Toast Online Ordering \u2713\u2713\u2713 \u2713\u2713\u2713 \u2713\u2713\u2713 \u2713\u2713\u2713 \u2713\u2713\u2713 Square Online \u2713\u2713\u2713 \u2713\u2713 \u2713\u2713\u2713 \u2713\u2713 \u2713\u2713 TouchBistro Online Ordering \u2713\u2713\u2713 \u2713\u2713 \u2713\u2713\u2713 \u2713\u2713 \u2713\u2713 Snappy Online Ordering Snappy Online Ordering &amp; Delivery is designed for restaurants that want to manage direct ordering and delivery through a connected restaurant platform. Snappy supports direct ordering through a restaurant website and Google, pickup and delivery orders, third-party delivery integrations, online payments, loyalty, and multi-location management. It also advertises 0% commission on direct online orders. Orders can also connect with Snappy POS and other Snappy restaurant solutions, helping synchronize menus, payments, and order workflows. Toast Online Ordering Toast Online Ordering allows restaurants to offer pickup and delivery through a branded ordering page, with orders flowing into the Toast POS. Toast&#8217;s setup process includes configuring menus, order settings, hours, payment methods, and testing an order before launch. Square Online Square provides online ordering as part of its broader restaurant and commerce ecosystem. It can be relevant for restaurants already using Square for payments and POS. TouchBistro Online Ordering TouchBistro offers online ordering integrated with its restaurant POS ecosystem, allowing restaurants to connect digital orders with their existing restaurant operations. Learn More About Snappy Online Ordering Step 3: Build Your Online Menu Your online menu shouldn&#8217;t necessarily be an exact copy of your dine-in menu. Consider: Which items travel well? Which items have complicated preparation requirements? Which modifiers need to be available online? Are prices different for online ordering? Which items should be unavailable during certain hours? Do customers need to choose pickup or delivery? Are there minimum order requirements? Make sure your menu includes accurate: Item names Descriptions Prices Photos Modifiers Allergens or dietary information where appropriate Availability Taxes and fees If you have multiple locations, centralized menu management can also make it easier to maintain consistent menus while allowing location-specific differences. Snappy, for example, supports centralized control for multi-location restaurants. Step 4: Set Up Pickup and Delivery Decide how customers will receive their orders. Pickup is generally the simplest option to configure. You&#8217;ll need to establish: Pickup hours Estimated preparation times Pickup instructions Order notification process Where customers collect their orders Delivery For delivery, determine whether you&#8217;ll use: Your own drivers A third-party delivery service A combination of both Your system should make it clear to customers when delivery is available, the applicable delivery area, expected timing, and any associated fees. Snappy supports pickup and delivery ordering and integrates with popular third-party delivery apps. Step 5: Connect Online Ordering to Your POS If possible, connect your online ordering system directly to your POS. This can help keep: Menus Prices Modifiers Orders Payments Reporting connected across channels. Without integration, staff may have to manually re-enter online orders into the POS. That creates another opportunity for incorrect items, prices, modifiers, or missed orders. An integrated"}