{"id":12681,"date":"2026-10-22T09:00:00","date_gmt":"2026-10-22T09:00:00","guid":{"rendered":"https:\/\/gosnappy.io\/blog\/?p=12681"},"modified":"2026-09-12T11:10:35","modified_gmt":"2026-09-12T11:10:35","slug":"how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology","status":"publish","type":"post","link":"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/","title":{"rendered":"How Restaurant Operators Are Using ChatGPT and Perplexity to Choose Restaurant Technology"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12681\" class=\"elementor elementor-12681 elementor-bc-flex-widget\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-202a3d83 e-con-boxed snappy-art e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"202a3d83\" data-element_type=\"container\" 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.snappy-stickybar{right:auto;max-width:calc(100% - 132px);padding:8px}\nbody:has(#hubspot-messages-iframe-container) .snappy-stickybar-t{display:none}\n.snappy-stickybar-t{font:500 14px\/1.3 Inter,sans-serif}\n.snappy-stickybar-btn{flex:0 0 auto;background:#B5198A;color:#fff!important;font:600 15px\/1 Inter,sans-serif;padding:12px 16px;border-radius:10px;text-decoration:none!important}\n}\n@media(max-width:767px){\n.snappy-cta,.snappy-formcard{padding:22px 20px}\n.snappy-formcard-h{font-size:22px}\n.snappy-key{padding:18px 20px}\n.snappy-byline{flex-direction:column;align-items:flex-start}\n.snappy-author{grid-template-columns:56px 1fr;padding:20px}\n.snappy-author .snappy-avatar{width:56px!important;height:56px!important}\n.snappy-news{padding:28px 4px 8px}\n.snappy-table{font-size:14px}\n}\n<\/style><script>(function(){if(document.getElementById(\"hs-script-loader\"))return;var s=document.createElement(\"script\");s.id=\"hs-script-loader\";s.async=true;s.defer=true;s.src=\"https:\/\/js-na1.hs-scripts.com\/8482141.js\";document.head.appendChild(s)})();<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-218c0814 snappy-hero elementor-widget elementor-widget-image\" data-id=\"218c0814\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1672\" height=\"941\" src=\"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2026\/09\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology-hero-v2.jpg\" class=\"attachment-full size-full wp-image-13054\" alt=\"How Restaurant Operators Are Using ChatGPT and Perplexity to Choose Restaurant Technology\" srcset=\"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2026\/09\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology-hero-v2.jpg 1672w, https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2026\/09\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology-hero-v2-300x169.jpg 300w, https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2026\/09\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology-hero-v2-1024x576.jpg 1024w, https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2026\/09\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology-hero-v2-768x432.jpg 768w, https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2026\/09\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology-hero-v2-1536x864.jpg 1536w\" sizes=\"(max-width: 1672px) 100vw, 1672px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d54b8c8 e-con-boxed snappy-art e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"5d54b8c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53855c14 elementor-widget elementor-widget-html\" data-id=\"53855c14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"snappy-eyebrow-wrap\"><span class=\"snappy-pill\">Increase sales<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe62a18c snappy-h1 elementor-widget elementor-widget-heading\" data-id=\"fe62a18c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How Restaurant Operators Are Using ChatGPT and Perplexity to Choose Restaurant Technology<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d56af78 e-con-boxed snappy-art e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"9d56af78\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dfb7ec47 elementor-widget elementor-widget-html\" data-id=\"dfb7ec47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"snappy-byline\"><div class=\"snappy-by-author\"><img loading=\"lazy\" decoding=\"async\" class=\"snappy-avatar\" src=\"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2026\/09\/wilson-wu-headshot.jpg\" alt=\"Wilson Wu\" width=\"48\" height=\"48\" loading=\"lazy\"><div><p class=\"snappy-by-name\">Wilson Wu<\/p><p class=\"snappy-by-role\">Chief Revenue Officer, Snappy<\/p><\/div><\/div><p class=\"snappy-by-meta\"><span>October 22, 2026<\/span><span class=\"snappy-dot\">&middot;<\/span><span>13 min read<\/span><\/p><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ddc49e6 e-con-boxed snappy-art snappy-row e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"3ddc49e6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fcc41bc6 e-con-full snappy-col snappy-main-col e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"fcc41bc6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8260b0c1 snappy-lead elementor-widget elementor-widget-text-editor\" data-id=\"8260b0c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Most operators shopping for a POS, an <a href=\"https:\/\/gosnappy.io\/blog\/commission-free-online-ordering-systems-for-restaurants\/\">online ordering platform<\/a> or a loyalty program in 2026 open an AI chatbot before they open Google. A March 2026 survey of 1,076 B2B decision-makers found that <a href=\"https:\/\/learn.g2.com\/g2-2026-ai-search-insight-report\">51% now start software research with an AI chatbot more often than with a search engine, up from 29% in April 2025<\/a>. Used well, that compresses two weeks of tab-hopping into an afternoon.<\/p>\n<p>Used badly, it hands you stale pricing, vendors that do not operate in your country, and a confident answer with nothing behind it. This is the operator&#8217;s version of that skill: how to prompt, what to verify, and why some genuinely good vendors never show up at all.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-455af229 elementor-widget elementor-widget-html\" data-id=\"455af229\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"snappy-key\"><p class=\"snappy-key-label\">Summary<\/p><ul>\n<li><strong>The shift is measured, not anecdotal.<\/strong> 51% of B2B software buyers now start with an AI chatbot more often than Google, and 71% use one somewhere in the process (<a href=\"https:\/\/learn.g2.com\/g2-2026-ai-search-insight-report\">G2, March 2026<\/a>).<\/li>\n<li><strong>It changes outcomes.<\/strong> 69% chose a different vendor than originally planned, and 33% bought from a vendor they had never heard of (<a href=\"https:\/\/learn.g2.com\/g2-2026-ai-search-insight-report\">G2<\/a>).<\/li>\n<li><strong>It is also wrong a lot.<\/strong> 64% encounter inaccurate AI recommendations often or very often (<a href=\"https:\/\/learn.g2.com\/g2-2026-ai-search-insight-report\">G2<\/a>). Treat the output as a shortlist, never a decision.<\/li>\n<li><strong>Two assistants will not agree.<\/strong> Only 11% of domains are cited by both ChatGPT and Perplexity (<a href=\"https:\/\/www.5wpr.com\/research\/state-of-ai-citations-2026\/\">State of AI Citations 2026<\/a>). Asking twice is the cheapest quality check available.<\/li>\n<li><strong>Absence is not evidence.<\/strong> 51% of B2B tech brands have zero citations across ChatGPT, Perplexity and Gemini (<a href=\"https:\/\/www.marketscale.com\/industries\/business-services\/72-of-b2b-software-buyers-now-use-chatgpt-to-evaluate-vendors-and-most-brands-arent-showing-up\">Q2 2026 citation benchmark via MarketScale<\/a>). A missing vendor may simply have unstructured content.<\/li>\n<li><strong>Four things always get verified on the vendor's own page:<\/strong> country availability, published price, included versus add-on, and contract term.<\/li>\n<li><strong>Why it matters now.<\/strong> 41% of Canadian foodservice businesses are operating at a loss or breaking even, up from 12% five years ago (<a href=\"https:\/\/www.restaurantscanada.org\/ceo-note\/workforce-challenges-are-growing-and-heres-how-were-responding\/\">Restaurants Canada, January 2026<\/a>).<\/li>\n<\/ul><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1abe8f24 elementor-hidden-desktop elementor-toc--minimized-on-tablet snappy-toc-inline elementor-widget elementor-widget-table-of-contents\" data-id=\"1abe8f24\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;marker_view&quot;:&quot;numbers&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;exclude_headings_by_selector&quot;:[],&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<p class=\"elementor-toc__header-title\">\n\t\t\t\tOn this page\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__1abe8f24\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__1abe8f24\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__1abe8f24\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94aa3baa snappy-h2 elementor-widget elementor-widget-heading\" data-id=\"94aa3baa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Where Do Restaurant Operators Actually Start a Software Search in 2026?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-afcc9f4e snappy-prose elementor-widget elementor-widget-text-editor\" data-id=\"afcc9f4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Operators start inside an AI chatbot and check the answer on Google after: G2&#8217;s research, based on 1,076 B2B decision-makers across North America, EMEA and APAC, found <a href=\"https:\/\/learn.g2.com\/g2-2026-ai-search-insight-report\">93% say AI chatbots fundamentally changed how they research software<\/a>, while 80% still use Google somewhere in the journey.<\/p>\n<p>The two are not substitutes. The chatbot builds the list; the search engine and the vendor site confirm it.<\/p>\n<p>Separate research puts ChatGPT at <a href=\"https:\/\/www.marketscale.com\/industries\/business-services\/72-of-b2b-software-buyers-now-use-chatgpt-to-evaluate-vendors-and-most-brands-arent-showing-up\">72% usage among B2B buyers evaluating vendors, with 44% also using Perplexity during shortlisting<\/a>, citing Forrester&#8217;s 2026 B2B Buyer Journey report, plus Bain research putting the average buyer at 17 AI search queries per week.<\/p>\n<p>What operators ask is predictable too. G2 categorised opening prompts: <a href=\"https:\/\/learn.g2.com\/g2-2026-ai-search-insight-report\">33% start with a category question, 31% with a competitor question, 22% with requirements, 9% with ecosystem fit and 6% with budget<\/a>. Most people open with &#8220;best POS for a small restaurant&#8221; or &#8220;alternatives to the system I have now.&#8221; Both are the weakest prompts available.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9b4a71b snappy-h2 elementor-widget elementor-widget-heading\" data-id=\"c9b4a71b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Do AI Assistants Get Right and Wrong About Restaurant Software?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b1efb96 snappy-prose elementor-widget elementor-widget-text-editor\" data-id=\"8b1efb96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>AI assistants are reliably good at three jobs, explaining a category, drafting demo questions and comparing two products in plain language, and reliably bad at one: current pricing and current country availability, which change fastest and get quoted from stale pages most often.<\/p>\n<p><strong>Good at:<\/strong> explaining a category you have never bought before, generating the questions you should ask on a demo call, and summarising the difference between two products in plain language, such as when you ask which POS system fits your restaurant. G2 found these are the top-ranked uses in practice, led by comparing vendor strengths and weaknesses.<\/p>\n<p><strong>Bad at:<\/strong> current pricing and current country availability. Those two change most often and are the ones most likely to be quoted from a page written eighteen months ago. <a href=\"https:\/\/learn.g2.com\/g2-2026-ai-search-insight-report\">64% of buyers report hitting inaccurate recommendations often or very often<\/a>, so this is not an edge case.<\/p>\n<p>The assistants also draw on different places, which is why they disagree.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce1273ed elementor-widget elementor-widget-html\" data-id=\"ce1273ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"snappy-table-wrap\"><table class=\"snappy-table\"><thead><tr><th>Assistant<\/th><th>Where its sources skew<\/th><th>Citation behaviour<\/th><th>Best use in a tech search<\/th><\/tr><\/thead><tbody><tr class=\"\"><td><strong>ChatGPT<\/strong><\/td><td>Reference and encyclopedic sources. Wikipedia alone accounts for <a href=\"https:\/\/www.5wpr.com\/research\/state-of-ai-citations-2026\/\">47.9% of its top-10 source share<\/a><\/td><td>Mentions brands roughly <a href=\"https:\/\/www.5wpr.com\/research\/state-of-ai-citations-2026\/\">3.2 times more often than it cites them<\/a>; brand citation rate measured at <a href=\"https:\/\/everything-pr.com\/perplexity-citation-source-index-2026\">0.59%<\/a><\/td><td>Category education and drafting your demo question list<\/td><\/tr><tr class=\"snappy-alt\"><td><strong>Perplexity<\/strong><\/td><td>Community and review aggregators. Reddit is <a href=\"https:\/\/everything-pr.com\/perplexity-citation-source-index-2026\">20% to 24% of all its citations<\/a>, and it favours G2, Gartner, TripAdvisor and Yelp (<a href=\"https:\/\/www.5wpr.com\/research\/state-of-ai-citations-2026\/\">State of AI Citations 2026<\/a>)<\/td><td><a href=\"https:\/\/everything-pr.com\/perplexity-citation-source-index-2026\">8.2 sources per answer, roughly 3.4x ChatGPT<\/a><\/td><td>Finding what actual operators say, and chasing the linked threads yourself<\/td><\/tr><tr class=\"\"><td><strong>Google AI Overviews \/ AI Mode<\/strong><\/td><td>Google's own properties, which take roughly <a href=\"https:\/\/www.5wpr.com\/research\/state-of-ai-citations-2026\/\">43% of citations<\/a><\/td><td>Across AI tools generally, only about <a href=\"https:\/\/www.5wpr.com\/research\/state-of-ai-citations-2026\/\">12% of AI-cited URLs overlap Google's top-10 organic results<\/a><\/td><td>Fast factual checks, not shortlist construction<\/td><\/tr><\/tbody><\/table><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f97acfb8 snappy-prose elementor-widget elementor-widget-text-editor\" data-id=\"f97acfb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The practical consequence sits in one number: only <a href=\"https:\/\/www.5wpr.com\/research\/state-of-ai-citations-2026\/\">11% of domains are cited by both ChatGPT and Perplexity<\/a>. Ask both. Where they agree, you have a real signal. Where they diverge, you have found the part of the market that is genuinely contested and worth your own reading.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4f2b309 snappy-h2 elementor-widget elementor-widget-heading\" data-id=\"b4f2b309\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How Do You Prompt an AI Assistant So It Gives You a Usable Shortlist?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97a7984b snappy-prose elementor-widget elementor-widget-text-editor\" data-id=\"97a7984b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A constraint prompt is a prompt built from your restaurant&#8217;s own facts, format, seats, weekly volume, province and required modules, instead of a generic category question. Give the assistant those facts and it stops recommending vendors that cannot actually serve you.<\/p>\n<p>A prompt like &#8220;best POS system for restaurants&#8221; only returns a listicle summary, because your restaurant is not a listicle. Replace it with a constraint prompt like this one:<\/p>\n<blockquote>\n<p>I run a 60-seat full-service restaurant in Montr\u00e9al with one location, about 900 orders a week, roughly 35% off-premise. I need POS, kitchen display, online ordering and loyalty in one system. I need Revenu Qu\u00e9bec WEB-SRM compliance and a French guest-facing interface. Which vendors meet all of that, and which of my requirements does each one fail? Cite a source for each claim.<\/p>\n<\/blockquote>\n<p>Four things make that prompt work.<\/p>\n<p><strong>Name your country and province.<\/strong> Availability is the most common error in AI answers about restaurant technology, and the assistant will recommend a US-only platform unless told not to.<\/p>\n<p><strong>Name the modules together.<\/strong> Asking about a POS gets POS answers. Asking about POS plus ordering plus loyalty forces the assistant to reason about what is bundled and what is a separate line on your bill.<\/p>\n<p><strong>Ask what each vendor fails.<\/strong> Assistants default to advocacy. Requiring a failure list per vendor converts a sales summary into a comparison.<\/p>\n<p><strong>Ask for a source per claim.<\/strong> The highest-leverage instruction in the prompt. It separates claims with a citation behind them from the model&#8217;s own generalisations, and it hands you a list of pages to check.<\/p>\n<p>Then follow up with the question nobody asks: &#8220;What did you not consider, and what would change your answer?&#8221; That one regularly surfaces regional vendors the first pass dropped.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76f71fbb elementor-widget elementor-widget-html\" data-id=\"76f71fbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"snappy-cta snappy-cta-mid\" data-snappy-cta=\"mid\"><p class=\"snappy-cta-h\">Your AI assistant built the shortlist. Pressure test it.<\/p><p>Send the vendors it named, along with your seats, weekly volume and province, and we will go through the list with you.<\/p><a class=\"snappy-btn\" href=\"#snappy-form\">Show me my shortlist gaps<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd7f2eb2 snappy-h2 elementor-widget elementor-widget-heading\" data-id=\"fd7f2eb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Which Claims Should You Always Verify Against a Vendor's Own Page?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2ba5fa9 snappy-prose elementor-widget elementor-widget-text-editor\" data-id=\"e2ba5fa9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Four claims, every time, before the demo call rather than after: country and province availability, published price versus quoted price, what is included versus a paid add-on, and the processing rate together with the contract term, each one easy to miss until the quote arrives.<\/p>\n<p><strong>1. Country and province availability.<\/strong> A vendor&#8217;s funding announcement and its pricing page footer can say different things about which countries it serves, and both will sit on the same website. Ask for written confirmation of availability, billing currency and local install coverage. In Qu\u00e9bec, add written confirmation of Revenu Qu\u00e9bec WEB-SRM compliance, because a non-compliant register is disqualifying regardless of how good the rest of the product is.<\/p>\n<p><strong>2. Published price versus quoted price.<\/strong> Many restaurant platforms publish no dollar figure at all. When an assistant quotes a monthly number, check whether it came from the vendor&#8217;s live pricing page or a third-party review article of unknown vintage.<\/p>\n<p><strong>3. Included versus add-on.<\/strong> This is where quoted comparisons fall apart. Online ordering, <a href=\"https:\/\/gosnappy.io\/blog\/how-to-start-a-restaurant-loyalty-program\/\">loyalty<\/a>, kitchen display and reporting are core in some platforms and paid add-ons in others. Ask for a quote covering every module you will actually switch on, not the base plan.<\/p>\n<p><strong>4. The processing rate and the contract term.<\/strong> The effective card-processing rate on your real card mix usually outweighs the software fee, and terms with early-termination fees are normal in this category. Neither is something an assistant can know about your business.<\/p>\n<p>Here is how those four checks split between what a chatbot can tell you, where the real answer lives, and how we answer them ourselves.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9e405a5 elementor-widget elementor-widget-html\" data-id=\"e9e405a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"snappy-table-wrap\"><table class=\"snappy-table\"><thead><tr><th>What to verify<\/th><th>What an assistant can usually tell you<\/th><th>Where the answer actually lives<\/th><th>How Snappy answers it<\/th><\/tr><\/thead><tbody><tr class=\"\"><td>Country and province availability<\/td><td>Which countries a vendor markets in, often lifted from an old press release<\/td><td>The pricing page footer, the billing currency and a written confirmation<\/td><td>Offices in Toronto, Vancouver and Montr\u00e9al; WEB-SRM compliant, and we will confirm it in writing, the same as you should ask of anyone else<\/td><\/tr><tr class=\"snappy-alt\"><td>Published price versus quoted price<\/td><td>A monthly number from a third-party article of unknown vintage<\/td><td>The vendor's live pricing page, or a written quote when none is published<\/td><td>No public list price; ask Snappy for a written quote covering the modules you name<\/td><\/tr><tr class=\"\"><td>Included versus add-on<\/td><td>Which modules exist, rarely which ones are bundled<\/td><td>The quote itself, line by line<\/td><td><a href=\"https:\/\/gosnappy.io\/products\/point-of-sale.html\">Point of sale<\/a>, kitchen display, kiosk, dine-in QR, <a href=\"https:\/\/gosnappy.io\/products\/online-ordering-delivery.html\">online ordering<\/a>, reservations, waitlist and <a href=\"https:\/\/gosnappy.io\/products\/loyalty.html\">loyalty<\/a> on one system<\/td><\/tr><tr class=\"snappy-alt\"><td>Processing rate and contract term<\/td><td>Nothing about your card mix or your termination clause<\/td><td>The processing agreement and the contract, in full<\/td><td>Snappy Pay is quoted alongside the software; ask for the effective rate on your own card mix and the term in the same email<\/td><\/tr><\/tbody><\/table><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce2bba3d snappy-prose elementor-widget elementor-widget-text-editor\" data-id=\"ce2bba3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A useful habit: paste the assistant&#8217;s claim back to the vendor verbatim and ask them to confirm or correct it in writing. One email turns a generated sentence into an accountable one.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bbee114 snappy-h2 elementor-widget elementor-widget-heading\" data-id=\"2bbee114\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why Do Some Vendors Never Appear in AI Answers at All?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a557e515 snappy-prose elementor-widget elementor-widget-text-editor\" data-id=\"a557e515\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Because they are structurally invisible, not because they are bad: <a href=\"https:\/\/www.marketscale.com\/industries\/business-services\/72-of-b2b-software-buyers-now-use-chatgpt-to-evaluate-vendors-and-most-brands-arent-showing-up\">51% of B2B tech brands have zero citations across ChatGPT, Perplexity and Gemini<\/a>, half the category absent from the tool half the market now starts with. The causes are mechanical.<\/p>\n<p>Language models extract from structure. The <a href=\"https:\/\/arxiv.org\/abs\/2311.09735\">original generative engine optimization research from KDD 2024<\/a> found that the framework, whose highest-performing tactics include adding statistics, citations and credible references, boosted visibility in generative engine responses by up to 40%, with efficacy varying by domain. Markup pushes the same way: a FAQ tagged as question and answer is easier for a machine to lift than the same content buried in a paragraph, which is why it has become standard on any vendor page that wants to be cited.<\/p>\n<p>So a vendor with a beautiful site, no published pricing, no comparison tables and no FAQ markup is close to unreadable to an assistant, even when it is the right answer for your restaurant. Two implications for a buyer:<\/p>\n<ul>\n<li><strong>Do not treat absence as a verdict.<\/strong> Ask the assistant directly: &#8220;Which vendors serve this market that you have low information about?&#8221; Then check trade press and local operator groups.<\/li>\n<li><strong>Weight peer evidence accordingly.<\/strong> G2 found <a href=\"https:\/\/learn.g2.com\/g2-2026-ai-search-insight-report\">45% of buyers name review-site citations as the most confidence-inspiring signal inside an AI answer<\/a>, and Perplexity leans heavily on those same aggregators.<\/li>\n<\/ul>\n<p>We will state the obvious about our own position, since this article makes the argument publicly: it is the same reason vendors, Snappy included, now write comparison tables, sourced statistics and real FAQ sections. Content a machine can extract is also content that answers your question without a sales call. For the diner-facing version of the same problem, see <a href=\"https:\/\/gosnappy.io\/blog\/how-to-make-your-restaurant-visible-inside-chat-gpt-google-ai-mode\/\">how to make your restaurant visible inside ChatGPT and Google AI Mode<\/a>, and for the wider picture, <a href=\"https:\/\/gosnappy.io\/blog\/8-ai-trends-canadian-restaurants-should-adapt-in-2026\/\">the 8 AI trends Canadian restaurants should adapt in 2026<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-695a9045 snappy-h2 elementor-widget elementor-widget-heading\" data-id=\"695a9045\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Does a Repeatable AI-Assisted Evaluation Look Like, Start to Finish?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3bdf07b snappy-prose elementor-widget elementor-widget-text-editor\" data-id=\"d3bdf07b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Five steps, ninety minutes, run this week: write one constraint paragraph, run it through two assistants, verify the four facts on each vendor&#8217;s own site, call three real operators, and send one identical quote request to everyone, so every quote covers the same scope.<\/p>\n<p><strong>Step 1: Write the constraint paragraph once (15 minutes).<\/strong> Format, seats, locations, weekly order volume, off-premise share, province, required modules, compliance needs, and <a href=\"https:\/\/gosnappy.io\/blog\/cost-of-switching-pos-systems-for-restaurants\/\">what you are replacing<\/a>. Save it. You will paste it into every tool and every demo email for a month.<\/p>\n<p><strong>Step 2: Run it through two assistants (20 minutes).<\/strong> ChatGPT and Perplexity, same paragraph, both asked for a source per claim and a failure list per vendor. Keep every vendor either one names. Overlap is your high-confidence list; the difference is your research list.<\/p>\n<p><strong>Step 3: Verify the four facts on each vendor&#8217;s own site (30 minutes).<\/strong> Availability, published price, included versus add-on, contract term. Anything you cannot find on the vendor&#8217;s own page becomes a demo question rather than a fact.<\/p>\n<p><strong>Step 4: Find three operators, not three reviews (15 minutes).<\/strong> <a href=\"https:\/\/everything-pr.com\/perplexity-citation-source-index-2026\">99% of Perplexity&#8217;s Reddit citations<\/a> point to specific threads rather than subreddit homepages, so open them. Then call someone in your own city who runs your format. One phone call outweighs a page of star ratings.<\/p>\n<p><strong>Step 5: Demand a like-for-like quote (10 minutes to send).<\/strong> One email per vendor: every module you will switch on, hardware, install, the effective processing rate on your actual card mix, contract term and early-termination fee. Same email to everyone. The comparison only means something when the scope is identical.<\/p>\n<p>Where this lands for us: Snappy runs <a href=\"https:\/\/gosnappy.io\/products\/point-of-sale.html\">point of sale<\/a>, kitchen display, <a href=\"https:\/\/gosnappy.io\/products\/self-serve-kiosk.html\">kiosk<\/a>, dine-in QR, <a href=\"https:\/\/gosnappy.io\/products\/online-ordering-delivery.html\">commission-free online ordering<\/a> with Google integration, reservations, waitlist and <a href=\"https:\/\/gosnappy.io\/products\/loyalty.html\">loyalty<\/a> on one system, with offices in Toronto, Vancouver and Montr\u00e9al and support from 10am to 10pm ET, seven days a week. Put us through step 5 alongside everyone else. That is the point of step 5.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fcdbcc5 snappy-h2 elementor-widget elementor-widget-heading\" data-id=\"5fcdbcc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions About Using AI to Evaluate Restaurant Software<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fea1e154 elementor-widget elementor-widget-toggle\" data-id=\"fea1e154\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4271\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4271\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can ChatGPT actually recommend a good POS system for my restaurant?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4271\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4271\"><p>It can build a credible shortlist, and it will change your mind more often than you expect. G2 found <a href=\"https:\/\/learn.g2.com\/g2-2026-ai-search-insight-report\">69% of B2B buyers chose a different vendor than originally planned and 33% bought from a vendor they had never heard of<\/a>. It cannot reliably tell you current pricing, current country availability or your processing rate. Use it to build the list and write your demo questions, then verify every number on the vendor&#8217;s own page.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4272\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4272\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Should I use ChatGPT or Perplexity to research restaurant technology?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4272\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4272\"><p>Use both, because they read different parts of the internet. Only <a href=\"https:\/\/www.5wpr.com\/research\/state-of-ai-citations-2026\/\">11% of domains are cited by both<\/a>. ChatGPT leans on reference sources and explains a category better, while Perplexity cites roughly <a href=\"https:\/\/everything-pr.com\/perplexity-citation-source-index-2026\">8.2 sources per answer and draws 20% to 24% of its citations from Reddit<\/a>, which surfaces what operators actually say. Where both name the same vendor, you have a real signal.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4273\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-4273\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How accurate is AI when it quotes restaurant software pricing?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4273\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-4273\"><p>Treat every quoted price as unverified. <a href=\"https:\/\/learn.g2.com\/g2-2026-ai-search-insight-report\">64% of B2B buyers encounter inaccurate AI recommendations often or very often<\/a>, and pricing, add-on packaging and country availability all change faster than the content models are trained on. Open the vendor&#8217;s live pricing page, and if no price is published, ask for a written quote covering every module you will turn on.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4274\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-4274\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">If a POS vendor never shows up in ChatGPT, is it a bad product?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-4274\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-4274\"><p>No. <a href=\"https:\/\/www.marketscale.com\/industries\/business-services\/72-of-b2b-software-buyers-now-use-chatgpt-to-evaluate-vendors-and-most-brands-arent-showing-up\">51% of B2B tech brands have zero citations across ChatGPT, Perplexity and Gemini<\/a>, which usually reflects unstructured web content rather than product quality. Regional vendors are systematically underrepresented. Ask the assistant which vendors it has low information about, then check trade press and local operator communities before ruling anyone out.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48186cfa snappy-h2 elementor-widget elementor-widget-heading\" data-id=\"48186cfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The Short Version<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eeff2820 snappy-prose elementor-widget elementor-widget-text-editor\" data-id=\"eeff2820\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>How restaurant operators choose restaurant technology has already changed, and it changes outcomes: nearly seven buyers in ten end up somewhere other than where they started. That is a good thing when the assistant surfaces a vendor you would never have found, and an expensive one when it quotes a price that expired last year.<\/p>\n<p>The discipline is simple. Prompt with constraints instead of categories, then run the same question through two assistants and read the disagreement.<\/p>\n<p>Verify availability, price, packaging and contract term on the vendor&#8217;s own page, then talk to a real operator in your own city.<\/p>\n<p>Then send one identical scope to everyone and compare what comes back.<\/p>\n<p>With <a href=\"https:\/\/www.restaurantscanada.org\/ceo-note\/workforce-challenges-are-growing-and-heres-how-were-responding\/\">41% of Canadian foodservice businesses at or below breakeven<\/a>, a bad software decision is no longer absorbed quietly. AI makes the shortlist faster. It does not make the decision.<\/p>\n<p>Want a like-for-like quote you can put beside whatever your assistant recommended, with the processing rate on the table from the first conversation? <a href=\"https:\/\/gosnappy.io\/contact-us.html\">Talk to the Snappy team<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b31c47f7 elementor-widget elementor-widget-html\" data-id=\"b31c47f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"snappy-formcard\" id=\"snappy-form\" data-snappy-cta=\"end\"><p class=\"snappy-formcard-eyebrow\">Book a walkthrough<\/p><p class=\"snappy-formcard-h\">Put us through the same steps as everyone else<\/p><p class=\"snappy-formcard-b\">Book a walkthrough, name every module you would switch on, and ask for availability, packaging and contract terms in writing, the same as you would ask any vendor.<\/p><div class=\"snappy-formcard-form\" id=\"hsf-16-en\"><\/div><\/div><script charset=\"utf-8\" src=\"https:\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script><script>(function r(n){if(window.hbspt&&hbspt.forms){hbspt.forms.create({region:\"na1\",portalId:\"8482141\",formId:\"e3772497-23f9-486f-9b9e-4372a70cc886\",target:\"#hsf-16-en\"})}else if(n<120){setTimeout(function(){r(n+1)},150)}})(0);<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6be0031f elementor-widget elementor-widget-html\" data-id=\"6be0031f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"snappy-author\"><img loading=\"lazy\" decoding=\"async\" class=\"snappy-avatar\" src=\"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2026\/09\/wilson-wu-headshot.jpg\" alt=\"Wilson Wu\" width=\"72\" height=\"72\" loading=\"lazy\"><div><p class=\"snappy-author-eyebrow\">Written by<\/p><p class=\"snappy-author-name\">Wilson Wu<\/p><p class=\"snappy-author-role\">Chief Revenue Officer, Snappy<\/p><p class=\"snappy-author-bio\">Wilson Wu is Chief Revenue Officer at Snappy, the restaurant technology company, and is based in Boston. His first job was in a restaurant kitchen, and he has spent his career since at the intersection of hospitality and software, working with operators across Canada on the systems their service runs on. He also builds the technology he writes about. His engineering work includes a per-location customer service agent that answers guests with a restaurant&#x27;s real hours, menu and prices, deployed with independent restaurants, and a document-extraction model that reads supplier invoices and matches invoice numbers against what is owed. He writes here about what changes on a busy service: ordering, payments, loyalty, the phone, and the Canadian rules behind them. He holds an MBA from Duke University and a Master of Science in Computer Science from Georgia Tech.<\/p><a class=\"snappy-author-link\" href=\"https:\/\/www.linkedin.com\/in\/wilson1wu\/\" rel=\"author noopener\" target=\"_blank\">Connect on LinkedIn<\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43fddef1 elementor-widget elementor-widget-html\" data-id=\"43fddef1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"snappy-stickybar\" id=\"snappy-stickybar\"><span class=\"snappy-stickybar-t\">See it in your restaurant<\/span><a class=\"snappy-stickybar-btn\" href=\"#snappy-form\" data-snappy-cta=\"sticky\">Book a demo<\/a><\/div><script>(function(){var b=document.getElementById(\"snappy-stickybar\"),f=document.getElementById(\"snappy-form\");if(!b||!f)return;var fv=false;function u(){b.classList.toggle(\"on\",window.scrollY>700&&!fv)}window.addEventListener(\"scroll\",u,{passive:true});if(\"IntersectionObserver\" in window){new IntersectionObserver(function(e){fv=e[0].isIntersecting;u()}).observe(f)}u()})();<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d997b98a e-con-full snappy-col snappy-side-col elementor-hidden-tablet elementor-hidden-mobile e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d997b98a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e0e85fc elementor-widget elementor-widget-html\" data-id=\"2e0e85fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"snappy-side\" data-snappy-cta=\"side\"><div class=\"snappy-side-top\"><p class=\"snappy-side-eyebrow\">No-obligation walkthrough<\/p><p class=\"snappy-side-h\">Checking an AI-built shortlist?<\/p><p class=\"snappy-side-b\">Send the vendors it named and we&#x27;ll go through availability, pricing and what&#x27;s actually included before your demo.<\/p><\/div><div class=\"snappy-side-form\"><script src=\"https:\/\/js.hsforms.net\/forms\/embed\/8482141.js\" defer><\/script><div class=\"hs-form-frame\" data-region=\"na1\" data-form-id=\"523da2d0-fa98-49fb-8f55-065f55c2edb9\" data-portal-id=\"8482141\"><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23f0e345 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"23f0e345\" data-element_type=\"widget\" data-e-type=\"widget\" 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data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<p class=\"elementor-toc__header-title\">\n\t\t\t\tOn this page\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__23f0e345\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button 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858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c54d6ab e-con-boxed snappy-art e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"7c54d6ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-186c715e elementor-widget elementor-widget-html\" data-id=\"186c715e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"snappy-news\"><p class=\"snappy-news-h\">Get The Latest Restaurant Data, Trends &amp; Tips<\/p><div id=\"hsn-16-en\"><\/div><\/div><script>(function r(n){if(window.hbspt&&hbspt.forms){hbspt.forms.create({region:\"na1\",portalId:\"8482141\",formId:\"1f07a5de-4958-4b48-a370-e0e1b24a97a3\",target:\"#hsn-16-en\"})}else if(n<120){setTimeout(function(){r(n+1)},150)}})(0);<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Most operators shopping for a POS, an online ordering platform or a loyalty program in 2026 open an AI chatbot before they open Google. A March 2026 survey of 1,076 B2B decision-makers found that 51% now start software research with an AI chatbot more often than with a search engine, up from 29% in <\/p>\n","protected":false},"author":4,"featured_media":12680,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[99],"tags":[],"taxonomy\/team":[],"class_list":["post-12681","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Operators Use ChatGPT to Choose Restaurant Tech<\/title>\n<meta name=\"description\" content=\"Most B2B software buyers now start vendor research in an AI chatbot. How restaurant operators can prompt, verify and shortlist without getting burned.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Operators Use ChatGPT to Choose Restaurant Tech\" \/>\n<meta property=\"og:description\" content=\"Most B2B software buyers now start vendor research in an AI chatbot. How restaurant operators can prompt, verify and shortlist without getting burned.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/\" \/>\n<meta property=\"og:site_name\" content=\"Snappy\" \/>\n<meta property=\"article:published_time\" content=\"2026-10-22T09:00:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2026\/09\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology-hero.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"576\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Wilson Wu\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Wilson Wu\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/\"},\"author\":{\"name\":\"Wilson Wu\",\"@id\":\"https:\/\/gosnappy.io\/blog\/#\/schema\/person\/77fb3f6aeef63fc72f704a16faab7fb6\"},\"headline\":\"How Restaurant Operators Are Using ChatGPT and Perplexity to Choose Restaurant Technology\",\"datePublished\":\"2026-10-22T09:00:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/\"},\"wordCount\":2593,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/gosnappy.io\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2026\/09\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology-hero.jpg\",\"articleSection\":[\"Marketing\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/#respond\"]}]},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/\",\"url\":\"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/\",\"name\":\"How Operators Use ChatGPT to Choose Restaurant Tech\",\"isPartOf\":{\"@id\":\"https:\/\/gosnappy.io\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2026\/09\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology-hero.jpg\",\"datePublished\":\"2026-10-22T09:00:00+00:00\",\"description\":\"Most B2B software buyers now start vendor research in an AI chatbot. 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His first job was in a restaurant kitchen, and he has spent his career since at the intersection of hospitality and software, working with operators across Canada on the systems their service runs on. He also builds the technology he writes about. His engineering work includes a per-location customer service agent that answers guests with a restaurant's real hours, menu and prices, deployed with independent restaurants, and a document-extraction model that reads supplier invoices and matches invoice numbers against what is owed. He writes here about what changes on a busy service: ordering, payments, loyalty, the phone, and the Canadian rules behind them. 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Use it to build the list and write your demo questions, then verify every number on the vendor's own page.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/#faq-question-0f647e9971049","position":2,"url":"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/#faq-question-0f647e9971049","name":"Should I use ChatGPT or Perplexity to research restaurant technology?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Use both, because they read different parts of the internet. Only 11% of domains are cited by both. ChatGPT leans on reference sources and explains a category better, while Perplexity cites roughly 8.2 sources per answer and draws 20% to 24% of its citations from Reddit, which surfaces what operators actually say. Where both name the same vendor, you have a real signal.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/#faq-question-57ac5c7aae839","position":3,"url":"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/#faq-question-57ac5c7aae839","name":"How accurate is AI when it quotes restaurant software pricing?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Treat every quoted price as unverified. 64% of B2B buyers encounter inaccurate AI recommendations often or very often, and pricing, add-on packaging and country availability all change faster than the content models are trained on. Open the vendor's live pricing page, and if no price is published, ask for a written quote covering every module you will turn on.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/#faq-question-01a99b3286a6f","position":4,"url":"https:\/\/gosnappy.io\/blog\/how-restaurant-operators-use-ai-chatbots-to-choose-restaurant-technology\/#faq-question-01a99b3286a6f","name":"If a POS vendor never shows up in ChatGPT, is it a bad product?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"No. 51% of B2B tech brands have zero citations across ChatGPT, Perplexity and Gemini, which usually reflects unstructured web content rather than product quality. Regional vendors are systematically underrepresented. 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