{"id":5513,"date":"2024-02-29T19:13:36","date_gmt":"2024-02-29T19:13:36","guid":{"rendered":"http:\/\/gosnappy.io\/blog\/?p=5513"},"modified":"2025-08-15T17:00:30","modified_gmt":"2025-08-15T17:00:30","slug":"pizza-restaurants-own-drivers-or-third-party-delivery","status":"publish","type":"post","link":"https:\/\/gosnappy.io\/blog\/pizza-restaurants-own-drivers-or-third-party-delivery\/","title":{"rendered":"Should Pizza Restaurants Use In-House or Third Party Delivery?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5513\" class=\"elementor elementor-5513\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6823b4f6 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"6823b4f6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57b02faa elementor-widget elementor-widget-image\" data-id=\"57b02faa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1494\" height=\"813\" src=\"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2024\/02\/pizza-restaurants-delivery.jpg\" class=\"attachment-full size-full wp-image-5515\" alt=\"pizza restaurants delivery\" srcset=\"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2024\/02\/pizza-restaurants-delivery.jpg 1494w, https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2024\/02\/pizza-restaurants-delivery-300x163.jpg 300w, https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2024\/02\/pizza-restaurants-delivery-1024x557.jpg 1024w, https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2024\/02\/pizza-restaurants-delivery-768x418.jpg 768w\" sizes=\"(max-width: 1494px) 100vw, 1494px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5de8700a e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"5de8700a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3e5ae2 elementor-widget elementor-widget-heading\" data-id=\"b3e5ae2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Should Pizza Restaurants Use In-House or Third Party Delivery?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b64dca1 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"5b64dca1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6e07ae07 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"6e07ae07\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b2c7a1 elementor-author-box--layout-image-left elementor-author-box--align-left elementor-author-box--image-valign-top elementor-author-box--avatar-yes elementor-author-box--name-yes elementor-author-box--biography-yes elementor-author-box--link-no elementor-widget elementor-widget-author-box\" data-id=\"7b2c7a1\" data-element_type=\"widget\" data-widget_type=\"author-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-author-box\">\n\t\t\t\t\t\t\t<div  class=\"elementor-author-box__avatar\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/secure.gravatar.com\/avatar\/2b6793a050f46c686ddf577fa0fe50b87ee8c39eef754eff32cf9b53832229e2?s=200&#038;d=mm&#038;r=g\" alt=\"Picture of Thomas Campbell\" loading=\"lazy\">\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-author-box__text\">\n\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t<div class=\"elementor-author-box__name\">\n\t\t\t\t\t\t\tThomas Campbell\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-author-box__bio\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc0be4c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"dc0be4c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14507017 elementor-widget elementor-widget-text-editor\" data-id=\"14507017\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>February 29th, 2024<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-669f9bf5 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"669f9bf5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-73b8d045 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"73b8d045\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4415a2a3 elementor-widget elementor-widget-text-editor\" data-id=\"4415a2a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"310d2e91-2116-47fe-90e4-dce20c165253\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Online <strong>food delivery market is expected to grow by 10% over the next five years and reach <a href=\"https:\/\/www.statista.com\/outlook\/dmo\/online-food-delivery\/worldwide\">$1.79 trillion<\/a> in volume by 2028 globally<\/strong> which makes delivery option a must for any pizza restaurant. With third party delivery services charging up to 30% in commission fees per order and increasing minimum wages, the decision between employing own drivers versus third party delivery services has become increasingly more difficult for pizza restaurants.<\/p><p>With over <a href=\"https:\/\/www.ibisworld.com\/industry-statistics\/number-of-businesses\/pizza-restaurants-united-states\/\">73,000 pizza restaurants<\/a> in US alone, making the right decision for delivery operations is crucial consideration for pizza restaurant owners.\u00a0 In this article, we will compare both options and determine which delivery option makes the most business sense for pizza restaurants.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-539e3ba5 elementor-widget elementor-widget-text-editor\" data-id=\"539e3ba5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>\u00a0Key Highlights<\/h4><ul><li>Domino&#8217;s &amp; Pizza Hut use in-house drivers to dominate market.<\/li><li>Uber Eats &amp; DoorDash charge up to 30% in fees per delivery.<\/li><li>Per delivery, variable in-house delivery cost is 10% less than third party service.<\/li><li>In-house delivery offers full control with high initial cost and lower variable cost.<\/li><li>Third party delivery offers on demand flexibility with low initial cost and higher variable cost.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7aa231aa e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"7aa231aa\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61ba99f4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"61ba99f4\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1562af4 elementor-widget elementor-widget-heading\" data-id=\"1562af4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Using In-House Drivers<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b58ccae e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"b58ccae\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b78d759 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b78d759\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-32e74d4 elementor-widget elementor-widget-text-editor\" data-id=\"32e74d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Pizza giants like Domino&#8217;s and Pizza Hut use in-house delivery and have managed to build successful pizza businesses in part to their delivery systems. While smaller pizza restaurants might not have the economies of scale to benefit from in-house delivery as much as large chains like Domino&#8217;s and Pizza Hut, there are pros and cons worth considering.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c66cce5 elementor-widget elementor-widget-heading\" data-id=\"c66cce5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Pros<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2deb9221 elementor-widget elementor-widget-text-editor\" data-id=\"2deb9221\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><h6>Direct control over delivery operations<\/h6><p>Having direct control over delivery operations can help pizza restaurants improve delivery timelines, standardize quality of service and reduce friction for operational efficiency. One of the biggest benefits of having in-house delivery is <strong>being able to schedule more drivers for peak hours to fulfill and deliver more orders on time<\/strong>.<\/p><p>On the staffing side, pizza restaurants also have full control over who makes deliveries, timelines and access to delivery data. This not only helps improve operational efficiency but also improves organization autonomy to enhances the entire delivery process.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f54e91 elementor-widget elementor-widget-text-editor\" data-id=\"8f54e91\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><h6>Consistent brand image and customer experience<\/h6><p>When using own drivers, pizza restaurants can provide more consistent branding through uniforms, car branding and consistent delivery times. By having full autonomy of delivery systems, <strong>pizza restaurants are able to consistently deliver on brand and provide a consistent standard of quality to customers<\/strong>.<\/p><p>With <a href=\"https:\/\/hospitalitytech.com\/70-consumers-prefer-order-direct-restaurants-not-third-party-services\">70% of consumers<\/a> preferring to order directly from restaurants, pizza restaurants don&#8217;t always stand to benefit from third party delivery service as they typically require consumers to checkout through their own app (ie: Uber Eats, Doordash, etc.). For customers who like to call to order, offering an in-house delivery can be the best way to provide high quality service.<\/p><p>By having in-house delivery drivers, pizza restaurants can also offer a more personalized customer experience which can create a cyclical net benefit that starts with more satisfied customers. Customers who are happy with the service they received are more likely to give a higher average tip to drivers who in turn are more likely to provide better quality service if they think they will be tipped more.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96ee18c elementor-widget elementor-widget-text-editor\" data-id=\"96ee18c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><h6>Long term cost savings<\/h6><p>With 30% commission rates on delivery orders being common among third party delivery service providers and <strong><a href=\"https:\/\/get.doordash.com\/en-ca\/blog\/profit-margins-restaurant-businesses\">average profit margins of 15%<\/a> among pizza restaurants, having in-house delivery drivers can decrease costs over time<\/strong>.<\/p><p>While there is an upfront cost to in-house drivers which includes the hiring process, vehicle related expenses and wages, per delivery cost decreases overtime as the delivery systems get optimized and streamlined into the entire restaurant process.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b09fa0 elementor-widget elementor-widget-heading\" data-id=\"0b09fa0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Cons<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6918670 elementor-widget elementor-widget-text-editor\" data-id=\"6918670\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><h6>Limited reach and exposure<\/h6><p>It&#8217;s difficult to envision more reach than having access to <a href=\"https:\/\/ir.doordash.com\/news\/news-details\/2023\/Introducing-DoorDashs-Biggest-App-Updates-in-a-Decade\/default.aspx\">DoorDash&#8217;s 32 million users<\/a> who are actively searching for food to order. Unless your pizza restaurant is well known and has the resources to operate a sprawling delivery network, <strong>getting enough orders and reach to deliver those orders can prove to be a daunting task<\/strong>.<\/p><p>Another aspect worth considering is your pizza restaurant&#8217;s ability to deliver a sudden influx of orders using in-house drivers. Your pizza restaurant is likely to be under staffed or over staffed with drivers at any given time which will negatively impact your operational performance.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74e5e9f elementor-widget elementor-widget-text-editor\" data-id=\"74e5e9f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><h6>Time &amp; cost of staffing in-house drivers<\/h6><p>It can take considerable time and resources to go through the process of hiring in-house delivery drivers. <strong>From posting openings on recruitment portals to reviewing candidate applications and conducting interviews, the overall process of just finding one right candidate can take more than ten hours<\/strong>.<\/p><p>The time it takes to conduct background checks, on-board and train drivers which can all add significant strain to your pizza restaurant&#8217;s operations. Also, the cost of in-house driver turnover can significantly impact not only your delivery operations but also your overall brand image if customers are impacted by the turnover.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aacef67 elementor-widget elementor-widget-text-editor\" data-id=\"aacef67\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><h6>Driver &amp; vehicle related costs<\/h6><p>Vehicle related expenses add another layer of costs to your restaurant&#8217;s overhead when you staff in-house drivers. <strong>Expenses such as insurance, parking, gas, tolls and maintenance can have a significant impact on your pizza restaurant&#8217;s bottom line<\/strong>.<\/p><p>Employee related expenses such as wages, overtime pay, tax contributions and employee insurance can also add significant cost to overall expenses and reduce your ability to invest into other areas of your pizza restaurant.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e63f8c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"4e63f8c\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9207d52 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"9207d52\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6fcc900 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"6fcc900\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28ebd72 elementor-widget elementor-widget-html\" data-id=\"28ebd72\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"https:\/\/js.hsforms.net\/forms\/embed\/8482141.js\" defer><\/script>\n<div class=\"hs-form-frame\" data-region=\"na1\" data-form-id=\"ec09b4fa-d50e-48cf-a410-2404dc095124\" data-portal-id=\"8482141\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4819776 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4819776\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9736a7a elementor-widget elementor-widget-heading\" data-id=\"9736a7a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Using Third Party Delivery Services<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4291ed9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4291ed9\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a741d38 elementor-widget elementor-widget-text-editor\" data-id=\"1a741d38\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The online food delivery market is dominated by <a href=\"https:\/\/www.statista.com\/statistics\/1235724\/market-share-us-food-delivery-companies\/\">DoorDash (66% market share) and UberEats (23% market share) in the US.<\/a> Accessing these companies&#8217; extensive delivery networks and enormous active user bases can offer a lot of value to pizza restaurants despite the hefty 30% delivery fees.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75c3a9a elementor-widget elementor-widget-heading\" data-id=\"75c3a9a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Pros<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69793d7 elementor-widget elementor-widget-text-editor\" data-id=\"69793d7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><h6>Access to ready-made delivery network<\/h6><p>When partnering with a third party delivery service, <strong>pizza restaurants get instant access to an established network of delivery drivers and vehicles, enabling quick implementation of delivery services<\/strong>.<\/p><p>This offers restaurants reach to areas beyond its immediate vicinity and can help expand into a broader customer base. Third party delivery services also provide flexibility in delivery options, including same day or scheduled deliveries without requiring infrastructure setup.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5c0197 elementor-widget elementor-widget-text-editor\" data-id=\"b5c0197\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><h6>No vehicle related expenses and driver liabilities<\/h6><p>Shifting the responsibility of hiring, training and managing in-house delivery drivers is another benefit of hiring third party delivery service. With over <a href=\"https:\/\/www.bls.gov\/opub\/ted\/2021\/fatal-injuries-at-a-5-year-high-for-driver-sales-workers-in-2019.htm?view_full\">8,000 non fatal injuries of pizza delivery drivers<\/a> recorded in 2019, minimizing liability risk is also important.<\/p><p>By partnering with third party delivery services, <strong>pizza restaurants are able to minimize the risk of legal liabilities such as accidents, injuries and property damage<\/strong> as they are typically the drivers&#8217; or delivery service&#8217;s responsibility.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b90963 elementor-widget elementor-widget-text-editor\" data-id=\"7b90963\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><h6>On demand flexibility<\/h6><p>Third party delivery services allow pizza restaurants to adapt quickly to fluctuations in delivery demand without the constraints of fixed staffing levels. Pizza restaurants can <strong>seamlessly adjust delivery operations during peak hours, holidays or promotions to meet fluctuating demand<\/strong>.<\/p><p>Third party delivery also give pizza restaurants the option to temporarily suspend delivery services during slow periods or off peak hours to optimize resource allocation and reduce wage costs.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-238f61c elementor-widget elementor-widget-heading\" data-id=\"238f61c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Cons<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b9a286 elementor-widget elementor-widget-text-editor\" data-id=\"6b9a286\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><h6>Lack of control over delivery drivers<\/h6><p>Despite third party delivery services having a screening process for hiring drivers, pizza restaurants have limited oversight and control over the conduct, professionalism, and performance of third-party delivery drivers. This <strong>lack of control can result in potential inconsistencies in service quality, including delivery times, order accuracy, and customer interactions, leading to negative customer experiences.<\/strong><\/p><p>\u00a0<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-232eac7 elementor-widget elementor-widget-text-editor\" data-id=\"232eac7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><h6>Inconsistent brand experience and service quality<\/h6><p>When using third party delivery services, restaurants will face difficulty in enforcing brand standards and customer service protocols, which may result in brand reputation damage and loss of customer trust. For example, <a href=\"http:\/\/result\" data-wplink-url-error=\"true\">average user score for Uber Eats is only 2.8 stars<\/a> which should worry any pizza restaurant trying to build a recognizable brand.<\/p><p>Pizza restaurants also risk negative brand associations and customer dissatisfaction due to delivery mishaps or poor service quality associated with the third-party provider. With <a href=\"https:\/\/www.ncbi.nlm.nih.gov\/pmc\/articles\/PMC9216200\/\">93% of consumers reporting that their purchasing decisions are influenced by online reviews<\/a>, <strong>low customer satisfaction can lead to poor reviews and lower sales for your pizza restaurant<\/strong>.<\/p><\/div><\/div><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div>\u00a0<\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9d1874 elementor-widget elementor-widget-text-editor\" data-id=\"d9d1874\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><h6>Commission fees plus add-on costs<\/h6><p>With most delivery services charging 15-30% commission fees per order, pizza restaurants should also consider additional fees that delivery as a service companies charge. These <strong>additional fees include marketing fees, technology fees and even menu fees that get transferred onto consumers<\/strong>.<\/p><p>\u00a0<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-828aefd elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"828aefd\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41ea611 elementor-widget elementor-widget-heading\" data-id=\"41ea611\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Cost Comparison<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e75b35 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4e75b35\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6dda2dbd e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"6dda2dbd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4964758 elementor-widget elementor-widget-text-editor\" data-id=\"4964758\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>To assess whether it&#8217;s more financially beneficial to employ in-house delivery drivers versus third party delivery services, let&#8217;s look at an example of $1000 in delivery revenue with average <a href=\"https:\/\/www.ziprecruiter.com\/Salaries\/Pizza-Delivery-Salary-per-Hour\">hourly wage rate of $15.91 for pizza delivery drivers<\/a> and <a href=\"https:\/\/merchants.ubereats.com\/ca\/en\/pricing\/\">30% fee rate for third party delivery services<\/a>.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cc6aee elementor-widget elementor-widget-image\" data-id=\"4cc6aee\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"635\" src=\"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2024\/02\/Screen-Shot-2024-02-28-at-11.26.50-AM-1024x635.png\" class=\"attachment-large size-large wp-image-5620\" alt=\"in house drivers or third party delivery\" srcset=\"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2024\/02\/Screen-Shot-2024-02-28-at-11.26.50-AM-1024x635.png 1024w, https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2024\/02\/Screen-Shot-2024-02-28-at-11.26.50-AM-300x186.png 300w, https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2024\/02\/Screen-Shot-2024-02-28-at-11.26.50-AM-768x477.png 768w, https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2024\/02\/Screen-Shot-2024-02-28-at-11.26.50-AM.png 1162w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ced73a elementor-widget elementor-widget-text-editor\" data-id=\"9ced73a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>While third party delivery service fees can vary, a typical 30% fee will cost your pizza restaurant around 10% extra than having in-house drivers. Besides wage costs and additional costs such as gas and insurance, your pizza restaurant will also incur initial cost of hiring, training and on-boarding delivery drivers. But with <a href=\"https:\/\/get.doordash.com\/en-ca\/blog\/profit-margins-restaurant-businesses\">15% average margins<\/a> across the pizza restaurant industry, 10% can make or break a pizza restaurant.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3934e4ca elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3934e4ca\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-793a2edd elementor-widget elementor-widget-heading\" data-id=\"793a2edd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Conclusion<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6005eae3 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6005eae3\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f2348a6 elementor-widget elementor-widget-text-editor\" data-id=\"5f2348a6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The debate between in-house delivery and third-party delivery for pizza restaurants underscores the importance of balancing costs, control, and customer experience. While third-party delivery services offer convenience and access to a wider customer base, they come with notable fees and potential loss of control over delivery standards. Conversely, in-house delivery empowers restaurants to maintain quality control, enhance customer satisfaction, and potentially save on commission fees, albeit with added responsibilities in recruitment, training, and logistics.<\/p><p>The best choice depends on the specific needs and resources of each pizza restaurant, emphasizing the significance of carefully weighing the pros and cons to make an informed decision that aligns with the restaurant&#8217;s goals and values.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7c776679 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"7c776679\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b6f9394 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5b6f9394\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26499c18 elementor-widget elementor-widget-heading\" data-id=\"26499c18\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-54c17c04 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"54c17c04\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-677a1382 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"677a1382\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29e7bd08 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"29e7bd08\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4884e937 elementor-widget elementor-widget-toggle\" data-id=\"4884e937\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1211\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1211\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What does 3rd party delivery mean?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1211\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1211\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"6360d716-1e1d-4721-a6f5-db42a066e936\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"b4025ad5-38b3-4168-8c21-80cb289af20e\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"89c4279d-8a3b-47da-8043-35014b6f2113\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Third-party delivery refers to the process where a unaffiliated company, provides delivery as a service and delivers food orders placed by customers from partnered restaurant to customers&#8217; location. Popular examples of third-party delivery services include Uber Eats, DoorDash, Grubhub, and Postmates.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1212\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1212\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What does in-house delivery mean?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1212\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1212\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"d940b080-fd2b-4ecf-8f65-6f6ca4c93b90\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Inn-house restaurant delivery refers to the restaurant itself employing drivers to deliver food orders directly to customers without involving third-party delivery services. The restaurant handles all aspects of implementing, managing and executing a delivery system.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1213\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1213\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Does in-house delivery cost less than third part delivery services?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1213\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1213\"><p>It depends. Third party delivery services will cost restaurants more per delivery than having in house drivers, but in-house delivery service implementation requires significant resources and effort to implement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b0cba16 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"b0cba16\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4c24ebee e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"4c24ebee\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-596be49f elementor-widget elementor-widget-table-of-contents\" data-id=\"596be49f\" data-element_type=\"widget\" data-settings=\"{&quot;exclude_headings_by_selector&quot;:[],&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:100,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;,&quot;h4&quot;,&quot;h5&quot;],&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;marker_view&quot;:&quot;numbers&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of Contents\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t<div id=\"elementor-toc__596be49f\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-710e97d5 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"710e97d5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-513715a5 elementor-widget elementor-widget-spacer\" data-id=\"513715a5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-675497f1 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"675497f1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-58303d98 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"58303d98\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3cda1a22 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"3cda1a22\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51545317 elementor-widget elementor-widget-heading\" data-id=\"51545317\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Get The Latest Restaurant Trends, Guides &amp; Tips<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-396d565 elementor-widget elementor-widget-html\" data-id=\"396d565\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    region: \"na1\",\n    portalId: \"8482141\",\n    formId: \"1f07a5de-4958-4b48-a370-e0e1b24a97a3\"\n  });\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2fd3ba63 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"2fd3ba63\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24838d92 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"24838d92\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Should Pizza Restaurants Use In-House or Third Party Delivery? February 29th, 2024 Online food delivery market is expected to grow by 10% over the next five years and reach $1.79 trillion in volume by 2028 globally which makes delivery option a must for any pizza restaurant. With third party delivery services charging up to 30% in commission fees per order and increasing minimum wages, the decision between employing own drivers versus third party delivery services has become increasingly more difficult for pizza restaurants. With over 73,000 pizza restaurants in US alone, making the right decision for delivery operations is crucial consideration for pizza restaurant owners.\u00a0 In this article, we will compare both options and determine which delivery option makes the most business sense for pizza restaurants. \u00a0Key Highlights Domino&#8217;s &amp; Pizza Hut use in-house drivers to dominate market. Uber Eats &amp; DoorDash charge up to 30% in fees per delivery. Per delivery, variable in-house delivery cost is 10% less than third party service. In-house delivery offers full control with high initial cost and lower variable cost. Third party delivery offers on demand flexibility with low initial cost and higher variable cost. Using In-House Drivers Pizza giants like Domino&#8217;s and Pizza Hut use in-house delivery and have managed to build successful pizza businesses in part to their delivery systems. While smaller pizza restaurants might not have the economies of scale to benefit from in-house delivery as much as large chains like Domino&#8217;s and Pizza Hut, there are pros and cons worth considering. Pros Direct control over delivery operations Having direct control over delivery operations can help pizza restaurants improve delivery timelines, standardize quality of service and reduce friction for operational efficiency. One of the biggest benefits of having in-house delivery is being able to schedule more drivers for peak hours to fulfill and deliver more orders on time. On the staffing side, pizza restaurants also have full control over who makes deliveries, timelines and access to delivery data. This not only helps improve operational efficiency but also improves organization autonomy to enhances the entire delivery process. Consistent brand image and customer experience When using own drivers, pizza restaurants can provide more consistent branding through uniforms, car branding and consistent delivery times. By having full autonomy of delivery systems, pizza restaurants are able to consistently deliver on brand and provide a consistent standard of quality to customers. With 70% of consumers preferring to order directly from restaurants, pizza restaurants don&#8217;t always stand to benefit from third party delivery service as they typically require consumers to checkout through their own app (ie: Uber Eats, Doordash, etc.). For customers who like to call to order, offering an in-house delivery can be the best way to provide high quality service. By having in-house delivery drivers, pizza restaurants can also offer a more personalized customer experience which can create a cyclical net benefit that starts with more satisfied customers. Customers who are happy with the service they received are more likely to give a higher average tip to drivers who in turn are more likely to provide better quality service if they think they will be tipped more. Long term cost savings With 30% commission rates on delivery orders being common among third party delivery service providers and average profit margins of 15% among pizza restaurants, having in-house delivery drivers can decrease costs over time. While there is an upfront cost to in-house drivers which includes the hiring process, vehicle related expenses and wages, per delivery cost decreases overtime as the delivery systems get optimized and streamlined into the entire restaurant process. Cons Limited reach and exposure It&#8217;s difficult to envision more reach than having access to DoorDash&#8217;s 32 million users who are actively searching for food to order. Unless your pizza restaurant is well known and has the resources to operate a sprawling delivery network, getting enough orders and reach to deliver those orders can prove to be a daunting task. Another aspect worth considering is your pizza restaurant&#8217;s ability to deliver a sudden influx of orders using in-house drivers. Your pizza restaurant is likely to be under staffed or over staffed with drivers at any given time which will negatively impact your operational performance. Time &amp; cost of staffing in-house drivers It can take considerable time and resources to go through the process of hiring in-house delivery drivers. From posting openings on recruitment portals to reviewing candidate applications and conducting interviews, the overall process of just finding one right candidate can take more than ten hours. The time it takes to conduct background checks, on-board and train drivers which can all add significant strain to your pizza restaurant&#8217;s operations. Also, the cost of in-house driver turnover can significantly impact not only your delivery operations but also your overall brand image if customers are impacted by the turnover. Driver &amp; vehicle related costs Vehicle related expenses add another layer of costs to your restaurant&#8217;s overhead when you staff in-house drivers. Expenses such as insurance, parking, gas, tolls and maintenance can have a significant impact on your pizza restaurant&#8217;s bottom line. Employee related expenses such as wages, overtime pay, tax contributions and employee insurance can also add significant cost to overall expenses and reduce your ability to invest into other areas of your pizza restaurant. Using Third Party Delivery Services The online food delivery market is dominated by DoorDash (66% market share) and UberEats (23% market share) in the US. Accessing these companies&#8217; extensive delivery networks and enormous active user bases can offer a lot of value to pizza restaurants despite the hefty 30% delivery fees. Pros Access to ready-made delivery network When partnering with a third party delivery service, pizza restaurants get instant access to an established network of delivery drivers and vehicles, enabling quick implementation of delivery services. This offers restaurants reach to areas beyond its immediate vicinity and can help expand into a broader customer base. Third party delivery services also provide flexibility in delivery options, including same day or scheduled deliveries<\/p>\n","protected":false},"author":3,"featured_media":5515,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[95],"tags":[],"taxonomy\/team":[],"class_list":["post-5513","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-labour-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>In-House or 3rd Party Delivery For Pizza Restaurants?<\/title>\n<meta name=\"description\" content=\"Deciding between in-house delivery versus third party delivery service is an important decision in optimizing pizza restaurant&#039;s operations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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