{"id":9282,"date":"2025-04-22T19:05:44","date_gmt":"2025-04-22T19:05:44","guid":{"rendered":"https:\/\/gosnappy.io\/blog\/?p=9282"},"modified":"2025-04-22T20:39:13","modified_gmt":"2025-04-22T20:39:13","slug":"bill-72-quebec","status":"publish","type":"post","link":"https:\/\/gosnappy.io\/blog\/bill-72-quebec\/","title":{"rendered":"Bill 72 Quebec &#8211; What It Means For Restaurants"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9282\" class=\"elementor elementor-9282\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19a52b60 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"19a52b60\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58cc6313 elementor-widget elementor-widget-image\" data-id=\"58cc6313\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1140\" height=\"641\" src=\"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2025\/04\/bill-72-quebec.jpg\" class=\"attachment-full size-full wp-image-9285\" alt=\"bill 72 quebec restaurants\" srcset=\"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2025\/04\/bill-72-quebec.jpg 1140w, https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2025\/04\/bill-72-quebec-300x169.jpg 300w, https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2025\/04\/bill-72-quebec-1024x576.jpg 1024w, https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2025\/04\/bill-72-quebec-768x432.jpg 768w\" sizes=\"(max-width: 1140px) 100vw, 1140px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-578389e6 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"578389e6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d01766c elementor-widget elementor-widget-heading\" data-id=\"1d01766c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Bill 72 Quebec - What It Means For Restaurants<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-474d0f0e e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"474d0f0e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3c3b4ea7 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"3c3b4ea7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-634bc914 elementor-author-box--layout-image-left elementor-author-box--align-left elementor-author-box--image-valign-top elementor-author-box--avatar-yes elementor-author-box--name-yes elementor-author-box--biography-yes elementor-author-box--link-no elementor-widget elementor-widget-author-box\" data-id=\"634bc914\" data-element_type=\"widget\" data-widget_type=\"author-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-author-box\">\n\t\t\t\t\t\t\t<div  class=\"elementor-author-box__avatar\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/secure.gravatar.com\/avatar\/2b6793a050f46c686ddf577fa0fe50b87ee8c39eef754eff32cf9b53832229e2?s=200&#038;d=mm&#038;r=g\" alt=\"Picture of Thomas Campbell\" loading=\"lazy\">\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"elementor-author-box__text\">\n\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t<div class=\"elementor-author-box__name\">\n\t\t\t\t\t\t\tThomas Campbell\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-author-box__bio\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4738816a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"4738816a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4686feff elementor-widget elementor-widget-text-editor\" data-id=\"4686feff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>April 22nd, 2025<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d1f3c16 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"7d1f3c16\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7ed82d8b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"7ed82d8b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72d9402a elementor-widget elementor-widget-text-editor\" data-id=\"72d9402a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"310d2e91-2116-47fe-90e4-dce20c165253\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p class=\"\" data-start=\"52\" data-end=\"508\">On November 7, 2024, the <a href=\"https:\/\/www.publicationsduquebec.gouv.qc.ca\/fileadmin\/Fichiers_client\/lois_et_reglements\/LoisAnnuelles\/en\/2024\/2024C32A.PDF\">Quebec government passed Bill 72<\/a>, officially titled <em data-start=\"129\" data-end=\"262\">An Act to <strong>protect consumers against abusive commercial practices and to offer better transparency with respect to prices and credit<\/strong><\/em>. While its sweeping reforms affect various industries, restaurant owners across the province need to pay close attention: several provisions in the legislation directly impact how restaurants handle pricing, tipping, and consumer communications.<\/p><p class=\"\" data-start=\"510\" data-end=\"597\"><strong>This bill comes into effect on May 7th, 2025 and impacts all restaurants located or operating in Quebec<\/strong>. Here\u2019s what restaurants in Quebec need to know about Bill 72 and how to stay compliant.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76752ab6 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"76752ab6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a78edff elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2a78edff\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d120afb elementor-widget elementor-widget-heading\" data-id=\"1d120afb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">New Rules on Displaying Food Prices<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43c8a02b elementor-widget elementor-widget-text-editor\" data-id=\"43c8a02b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Although the law imposes strict rules on how food retailers must display prices &#8211; such as indicating whether sales tax is included and listing price per unit<strong> &#8211; <\/strong><strong data-start=\"836\" data-end=\"883\">restaurant services are explicitly excluded<\/strong> from these requirements. That means most restaurants won\u2019t need to modify how their menus or digital displays present food prices.<\/p><p class=\"\" data-start=\"1016\" data-end=\"1247\">However, restaurants that also sell packaged food products (e.g., ready-to-eat items, sauces, or retail goods) may be subject to the same transparency rules as grocery retailers. If that\u2019s part of your business model, make sure to:<\/p><ul data-start=\"1248\" data-end=\"1390\"><li class=\"\" data-start=\"1248\" data-end=\"1320\"><p class=\"\" data-start=\"1250\" data-end=\"1320\">Clearly display tax-inclusive or tax-exclusive pricing near each item.<\/p><\/li><li class=\"\" data-start=\"1321\" data-end=\"1390\"><p class=\"\" data-start=\"1323\" data-end=\"1390\">Use standardized unit pricing for bulk or multi-pack food products.<\/p><\/li><\/ul><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ff4a689 elementor-widget elementor-widget-heading\" data-id=\"2ff4a689\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Tipping Transparency Requirements<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-410bb134 elementor-widget elementor-widget-text-editor\" data-id=\"410bb134\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>One of the most impactful changes for restaurants involves how tips are suggested and presented to customers -particularly in digital payment systems like tablets and terminals.<\/p><p class=\"\" data-start=\"1620\" data-end=\"1638\">Under the new law:<\/p><ul data-start=\"1639\" data-end=\"1950\"><li class=\"\" data-start=\"1639\" data-end=\"1738\"><p class=\"\" data-start=\"1641\" data-end=\"1738\"><strong data-start=\"1641\" data-end=\"1706\">Predetermined tip suggestions must be calculated before taxes <\/strong>&#8211; not after, as is commonly done.<\/p><\/li><li class=\"\" data-start=\"1739\" data-end=\"1856\"><p class=\"\" data-start=\"1741\" data-end=\"1856\">Tip options (e.g., 10%, 15%, 20%) <strong data-start=\"1775\" data-end=\"1806\">must be displayed uniformly<\/strong> without visually emphasizing one over the others.<\/p><\/li><li class=\"\" data-start=\"1857\" data-end=\"1950\"><p class=\"\" data-start=\"1859\" data-end=\"1950\"><strong data-start=\"1859\" data-end=\"1917\">Consumers must be allowed to input a custom tip amount<\/strong> without extra steps or friction.<\/p><\/li><\/ul><p class=\"\" data-start=\"1952\" data-end=\"2187\">Restaurants will need to verify that their POS and payment systems are compliant by May 7, 2025. Non-compliance could result in penalties from Quebec\u2019s Office de la protection du consommateur (OPC).<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f814101 elementor-widget elementor-widget-heading\" data-id=\"4f814101\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Finding Bill 72 Compliant POS<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e644a8c elementor-widget elementor-widget-text-editor\" data-id=\"e644a8c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>Snappy offers a Bill 72 compliant POS system that is also a<strong> <a href=\"https:\/\/www.revenuquebec.ca\/en\/partners\/authorized-products\/certified-sales-recording-systems\/srss-that-work-with-the-web-srm-restaurant-sector\/details\/snappy-point-of-sales\/1125\/\">certified SRS provider by Revenu Quebec<\/a> and integrates fully with MEV-Web<\/strong>. You can request a free demo for Snappy&#8217;s sales recording system here to help your restaurant transition to Bill 72 compliant POS quickly and effortlessly:<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b83b228 elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"b83b228\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Bill 72 Compliant<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Revenu Qu\u00e9bec Certified<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M504 256c0 136.967-111.033 248-248 248S8 392.967 8 256 119.033 8 256 8s248 111.033 248 248zM227.314 387.314l184-184c6.248-6.248 6.248-16.379 0-22.627l-22.627-22.627c-6.248-6.249-16.379-6.249-22.628 0L216 308.118l-70.059-70.059c-6.248-6.248-16.379-6.248-22.628 0l-22.627 22.627c-6.248 6.248-6.248 16.379 0 22.627l104 104c6.249 6.249 16.379 6.249 22.628.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Quick Setup<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ffe9d16 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"ffe9d16\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eedcb3f elementor-widget elementor-widget-heading\" data-id=\"eedcb3f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Get Free Demo For Bill 72 Compliant POS<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e28446 elementor-widget elementor-widget-spacer\" data-id=\"7e28446\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-298b678 elementor-widget elementor-widget-html\" data-id=\"298b678\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    portalId: \"8482141\",\n    formId: \"e3772497-23f9-486f-9b9e-4372a70cc886\"\n  });\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a260dea elementor-widget elementor-widget-heading\" data-id=\"6a260dea\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Scanner Pricing Accuracy<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-279a64ed elementor-widget elementor-widget-text-editor\" data-id=\"279a64ed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>If your restaurant uses optical scanners, common in fast-casual or self-serve environments, you should be aware of an update to Quebec\u2019s \u201cscanner accuracy\u201d policy:<\/p><ul data-start=\"2420\" data-end=\"2549\"><li class=\"\" data-start=\"2420\" data-end=\"2549\"><p class=\"\" data-start=\"2422\" data-end=\"2549\">If a scanned price is higher than what was advertised, <strong data-start=\"2477\" data-end=\"2548\">the compensation owed to the customer has increased from $10 to $15<\/strong>.<\/p><\/li><\/ul><p class=\"\" data-start=\"2551\" data-end=\"2698\">Train your staff to understand the scanner accuracy policy and ensure your pricing systems are synced to avoid compliance issues or costly refunds.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c84cc5 elementor-widget elementor-widget-heading\" data-id=\"7c84cc5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"> Consumer Refunds<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12401beb elementor-widget elementor-widget-text-editor\" data-id=\"12401beb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p class=\"\" data-start=\"3300\" data-end=\"3543\">If a customer\u2019s deposit account is charged without authorization -whether from a payment glitch, stolen card, or system error &#8211; your business may be obligated to refund the full amount, unless you can demonstrate gross negligence by the customer.<\/p><p class=\"\" data-start=\"3545\" data-end=\"3731\">Restaurants using third-party platforms for delivery, loyalty programs, or online payments should review how these partners handle refunds, fraud detection, and consumer data protection.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-210b0267 elementor-widget elementor-widget-heading\" data-id=\"210b0267\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">What Should Restaurants Do<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5729a6e8 elementor-widget elementor-widget-text-editor\" data-id=\"5729a6e8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"f67c9d0b-9d63-482b-a135-e8365b153cda\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>To better prepare for this change, restaurants should take these steps ahead of Bill 72.<\/p><ul data-start=\"4283\" data-end=\"4616\"><li class=\"\" data-start=\"4283\" data-end=\"4375\"><p class=\"\" data-start=\"4285\" data-end=\"4375\"><strong data-start=\"4285\" data-end=\"4323\">Audit your POS and tipping systems<\/strong> to ensure taxes aren\u2019t included in tip suggestions.<\/p><\/li><li class=\"\" data-start=\"4376\" data-end=\"4460\"><p class=\"\" data-start=\"4378\" data-end=\"4460\"><strong data-start=\"4378\" data-end=\"4419\">Review your online ordering contracts<\/strong> for clarity, consent, and accessibility.<\/p><\/li><li class=\"\" data-start=\"4461\" data-end=\"4536\"><p class=\"\" data-start=\"4463\" data-end=\"4536\"><strong data-start=\"4463\" data-end=\"4482\">Train your team<\/strong> on scanner price accuracy rules and refund scenarios.<\/p><\/li><li class=\"\" data-start=\"4537\" data-end=\"4616\"><p class=\"\" data-start=\"4539\" data-end=\"4616\"><strong data-start=\"4539\" data-end=\"4556\">Stay informed<\/strong> through updates from the OPC and your industry association.<\/p><\/li><\/ul><p class=\"\" data-start=\"4618\" data-end=\"4875\">Bill 72 may be aimed broadly at consumer protection, but for Quebec restaurants, it\u2019s also a call to modernize systems and prioritize transparent customer interactions. Taking action now will keep your restaurant ahead of the curve &#8211; and out of legal trouble.<\/p><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47de1afd elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"47de1afd\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84519c1 elementor-widget elementor-widget-heading\" data-id=\"84519c1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Conclusion<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aedbf2f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5aedbf2f\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5bdbd676 elementor-widget elementor-widget-text-editor\" data-id=\"5bdbd676\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bill 72 marks a significant shift in how Quebec restaurants must handle pricing, tipping, and consumer transparency. While some provisions exclude restaurant services directly, others especially those related to digital payments, scanner accuracy, and contract clarity, require immediate attention. <br \/><br \/>As enforcement deadlines approach, proactive compliance isn\u2019t just about avoiding penalties, it\u2019s about building trust with increasingly informed consumers. By adapting now, restaurant owners can ensure smooth operations, protect their reputation, and continue delivering exceptional customer experiences in a more transparent marketplace.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4d393513 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"4d393513\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e684915 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5e684915\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-418a99f8 elementor-widget elementor-widget-heading\" data-id=\"418a99f8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c8e63ed e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"3c8e63ed\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55c2cba4 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"55c2cba4\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-40b6124a e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"40b6124a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cfb0835 elementor-widget elementor-widget-toggle\" data-id=\"5cfb0835\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1551\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1551\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">When did Bill 72 officially get passed?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1551\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1551\"><div class=\"flex flex-grow flex-col max-w-full\">November 7, 2024<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1552\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1552\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">When will new tipping rules take effect for hospitality & foodservice?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1552\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1552\"><div class=\"flex flex-grow flex-col max-w-full\">May 7, 2025<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1553\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1553\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-caret-right\" viewBox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 384.662V127.338c0-17.818 21.543-26.741 34.142-14.142l128.662 128.662c7.81 7.81 7.81 20.474 0 28.284L34.142 398.804C21.543 411.404 0 402.48 0 384.662z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-caret-up\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M288.662 352H31.338c-17.818 0-26.741-21.543-14.142-34.142l128.662-128.662c7.81-7.81 20.474-7.81 28.284 0l128.662 128.662c12.6 12.599 3.676 34.142-14.142 34.142z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">When do additional credit\/payment rules come into force?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1553\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1553\"><p>August 7, 2025<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43ef03aa e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"43ef03aa\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bb59e0f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"3bb59e0f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b6adee6 elementor-widget elementor-widget-table-of-contents\" data-id=\"7b6adee6\" data-element_type=\"widget\" data-settings=\"{&quot;exclude_headings_by_selector&quot;:[],&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_offset&quot;:100,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;,&quot;h4&quot;,&quot;h6&quot;],&quot;marker_view&quot;:&quot;numbers&quot;,&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\tTable of Contents\t\t\t<\/h4>\n\t\t\t\t\t<\/div>\n\t\t<div id=\"elementor-toc__7b6adee6\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-193ae3de e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"193ae3de\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-23cec6b4 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"23cec6b4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6d4051b7 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"6d4051b7\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc4232f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"dc4232f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c1a791c elementor-widget elementor-widget-heading\" data-id=\"2c1a791c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Get The Latest Restaurant Data, Trends &amp; Tips<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5be6e9d1 elementor-widget elementor-widget-html\" data-id=\"5be6e9d1\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    region: \"na1\",\n    portalId: \"8482141\",\n    formId: \"1f07a5de-4958-4b48-a370-e0e1b24a97a3\"\n  });\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63c27f18 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"63c27f18\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Bill 72 Quebec &#8211; What It Means For Restaurants April 22nd, 2025 On November 7, 2024, the Quebec government passed Bill 72, officially titled An Act to protect consumers against abusive commercial practices and to offer better transparency with respect to prices and credit. While its sweeping reforms affect various industries, restaurant owners across the province need to pay close attention: several provisions in the legislation directly impact how restaurants handle pricing, tipping, and consumer communications. This bill comes into effect on May 7th, 2025 and impacts all restaurants located or operating in Quebec. Here\u2019s what restaurants in Quebec need to know about Bill 72 and how to stay compliant. New Rules on Displaying Food Prices Although the law imposes strict rules on how food retailers must display prices &#8211; such as indicating whether sales tax is included and listing price per unit &#8211; restaurant services are explicitly excluded from these requirements. That means most restaurants won\u2019t need to modify how their menus or digital displays present food prices. However, restaurants that also sell packaged food products (e.g., ready-to-eat items, sauces, or retail goods) may be subject to the same transparency rules as grocery retailers. If that\u2019s part of your business model, make sure to: Clearly display tax-inclusive or tax-exclusive pricing near each item. Use standardized unit pricing for bulk or multi-pack food products. Tipping Transparency Requirements One of the most impactful changes for restaurants involves how tips are suggested and presented to customers -particularly in digital payment systems like tablets and terminals. Under the new law: Predetermined tip suggestions must be calculated before taxes &#8211; not after, as is commonly done. Tip options (e.g., 10%, 15%, 20%) must be displayed uniformly without visually emphasizing one over the others. Consumers must be allowed to input a custom tip amount without extra steps or friction. Restaurants will need to verify that their POS and payment systems are compliant by May 7, 2025. Non-compliance could result in penalties from Quebec\u2019s Office de la protection du consommateur (OPC). Finding Bill 72 Compliant POS Snappy offers a Bill 72 compliant POS system that is also a certified SRS provider by Revenu Quebec and integrates fully with MEV-Web. You can request a free demo for Snappy&#8217;s sales recording system here to help your restaurant transition to Bill 72 compliant POS quickly and effortlessly: Bill 72 Compliant Revenu Qu\u00e9bec Certified Quick Setup Get Free Demo For Bill 72 Compliant POS Scanner Pricing Accuracy If your restaurant uses optical scanners, common in fast-casual or self-serve environments, you should be aware of an update to Quebec\u2019s \u201cscanner accuracy\u201d policy: If a scanned price is higher than what was advertised, the compensation owed to the customer has increased from $10 to $15. Train your staff to understand the scanner accuracy policy and ensure your pricing systems are synced to avoid compliance issues or costly refunds. Consumer Refunds If a customer\u2019s deposit account is charged without authorization -whether from a payment glitch, stolen card, or system error &#8211; your business may be obligated to refund the full amount, unless you can demonstrate gross negligence by the customer. Restaurants using third-party platforms for delivery, loyalty programs, or online payments should review how these partners handle refunds, fraud detection, and consumer data protection. What Should Restaurants Do To better prepare for this change, restaurants should take these steps ahead of Bill 72. Audit your POS and tipping systems to ensure taxes aren\u2019t included in tip suggestions. Review your online ordering contracts for clarity, consent, and accessibility. Train your team on scanner price accuracy rules and refund scenarios. Stay informed through updates from the OPC and your industry association. Bill 72 may be aimed broadly at consumer protection, but for Quebec restaurants, it\u2019s also a call to modernize systems and prioritize transparent customer interactions. Taking action now will keep your restaurant ahead of the curve &#8211; and out of legal trouble. Conclusion Bill 72 marks a significant shift in how Quebec restaurants must handle pricing, tipping, and consumer transparency. While some provisions exclude restaurant services directly, others especially those related to digital payments, scanner accuracy, and contract clarity, require immediate attention. As enforcement deadlines approach, proactive compliance isn\u2019t just about avoiding penalties, it\u2019s about building trust with increasingly informed consumers. By adapting now, restaurant owners can ensure smooth operations, protect their reputation, and continue delivering exceptional customer experiences in a more transparent marketplace. FAQ When did Bill 72 officially get passed? November 7, 2024 When will new tipping rules take effect for hospitality &#038; foodservice? May 7, 2025 When do additional credit\/payment rules come into force? August 7, 2025 Table of Contents Get The Latest Restaurant Data, Trends &#038; Tips<\/p>\n","protected":false},"author":3,"featured_media":9285,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"taxonomy\/team":[],"class_list":["post-9282","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bill 72 Quebec - What It Means For Restaurants<\/title>\n<meta name=\"description\" content=\"Discover how Quebec&#039;s Bill 72 impacts restaurant owners with new rules on tipping, pricing transparency, and digital transactions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gosnappy.io\/blog\/bill-72-quebec\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bill 72 Quebec - What It Means For Restaurants\" \/>\n<meta property=\"og:description\" content=\"Discover how Quebec&#039;s Bill 72 impacts restaurant owners with new rules on tipping, pricing transparency, and digital transactions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gosnappy.io\/blog\/bill-72-quebec\/\" \/>\n<meta property=\"og:site_name\" content=\"Snappy\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-22T19:05:44+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-22T20:39:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/gosnappy.io\/blog\/wp-content\/uploads\/2025\/04\/bill-72-quebec.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1140\" \/>\n\t<meta property=\"og:image:height\" content=\"641\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Thomas Campbell\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Thomas Campbell\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/gosnappy.io\/blog\/bill-72-quebec\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/gosnappy.io\/blog\/bill-72-quebec\/\"},\"author\":{\"name\":\"Thomas Campbell\",\"@id\":\"https:\/\/gosnappy.io\/blog\/#\/schema\/person\/bddf7d391e842990eb11112ca64ee01b\"},\"headline\":\"Bill 72 Quebec &#8211; 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What It Means For Restaurants April 22nd, 2025 On November 7, 2024, the Quebec government passed Bill 72, officially titled An Act to protect consumers against abusive commercial practices and to offer better transparency with respect to prices and credit. While its sweeping reforms affect various industries, restaurant owners across the&hellip;","_links":{"self":[{"href":"https:\/\/gosnappy.io\/blog\/wp-json\/wp\/v2\/posts\/9282","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gosnappy.io\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gosnappy.io\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gosnappy.io\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/gosnappy.io\/blog\/wp-json\/wp\/v2\/comments?post=9282"}],"version-history":[{"count":14,"href":"https:\/\/gosnappy.io\/blog\/wp-json\/wp\/v2\/posts\/9282\/revisions"}],"predecessor-version":[{"id":9312,"href":"https:\/\/gosnappy.io\/blog\/wp-json\/wp\/v2\/posts\/9282\/revisions\/9312"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gosnappy.io\/blog\/wp-json\/wp\/v2\/media\/9285"}],"wp:attachment":[{"href":"https:\/\/gosnappy.io\/blog\/wp-json\/wp\/v2\/media?parent=9282"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gosnappy.io\/blog\/wp-json\/wp\/v2\/categories?post=9282"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gosnappy.io\/blog\/wp-json\/wp\/v2\/tags?post=9282"},{"taxonomy":"team","embeddable":true,"href":"https:\/\/gosnappy.io\/blog\/wp-json\/wp\/v2\/taxonomy\/team?post=9282"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}