"As a family-owned pizza restaurant in Vancouver, our goal has always been to serve quality pizza that people remember. But as more customers turned to online ordering and delivery apps, we realized our operations and marketing weren’t keeping up. We were managing delivery app orders separately, which caused delays, occasional mistakes, and a lot of stress during busy hours. At the same time, our marketing efforts were minimal, we had a simple website but no real strategy for reaching new customers or keeping in touch with loyal ones."

"With so many pizza options in Vancouver, we knew we needed to stand out not just through great food, but also by being more visible online and easier to order from. That’s where Snappy came in."
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- Sal, Owner at Numero Uno Pizza

When Numero Uno first came to Snappy, they were facing two main issues: operational inefficiencies from fragmented ordering systems, and limited online visibility. Staff had to juggle multiple tablets for different delivery apps, which often slowed down service and led to errors.

Their website wasn’t optimized for search, meaning customers searching for “pizza near me Vancouver” or “best pizza in Vancouver” often missed them. Without digital marketing channels like email or SMS, they also weren’t engaging repeat customers effectively.

"Snappy gave us the tools we needed to modernize without losing the heart of our brand. Their POS integration synced all major delivery apps into one system, which immediately cut down on errors and freed up our team to focus on making pizzas. They also set up our own online ordering system connected directly to our website, so customers could order straight from us with no hassle."

"On the marketing side, Snappy built a new SEO-optimized website and launched email and SMS marketing campaigns that helped us connect with customers in ways we never had before. From promoting weekly specials to reminding customers about our loyalty program, these tools have been a game changer in building stronger relationships and reaching new people across Vancouver."
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- Sal, Owner at Numero Uno Pizza

To address their challenges, Snappy deployed an all-in-one restaurant solution that streamlined operations and improved customer experience. We integrated the POS with major delivery apps like Uber Eats, DoorDash, and SkipTheDishes, eliminating the need for multiple tablets and reducing order errors. At the same time, they added a branded, mobile-friendly online ordering system directly on the Numero Uno Pizza website, allowing customers to place orders quickly and easily.

On the marketing side, Snappy rebuilt the website with stronger SEO to rank for high-intent keywords like “Vancouver pizza delivery” and “best pizza near me,” increasing the restaurant’s visibility to new customers. We also implemented automated email and SMS campaigns for promotions, customer re-engagement, and loyalty rewards, helping Numero Uno Pizza build stronger relationships with existing customers while attracting new ones.