Reservation & Waitlist Seamlessly manage reservations and waitlists while improving customer experience, operational efficiency and dine-in rates with Snappy's Reservations & Waitlist solution.
Reduce lineups, walkouts, cancellations and no-shows
Improve customer experience with accurate wait times
Build a guest database to better personalize services
Increase sales with guest seating optimization
Automatically provide updates and reminders
Learn About the Snappy Experience
"Snappy has been with us for almost 7 years [for] 6 locations, 3 other sister locations... and a new one is on the way and it's gonna be powered by Snappy."
Vincent SelvaCOO, Chiang Mai
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"Partnering with Snappy completely changed how we run Crab Hot Lau."
CherryOwner, Crab Hot Lau
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"Online orders now make up 32% of total revenue. Order accuracy improved by at least 50%."
Troy
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"Our gross sales have grown by 12% and online and delivery orders have increased by 27%."
Amarbir ChahalOwner, India's Taste
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Why Snappy's Reservation?
Sign up for Snappy's Reservations Solution to ensure that your dine-in rates stay high while your walkouts, cancellations and no-shows remain low.
Comes with Google Maps & Reservation integration
Automatically send text and phone call notifications
CRM with accessible guest profiles and data
Accept reservation pre-payments and holds
Fully synced with our POS, achieve smarter table management
Assign multiple parties to the same table
Check in guests that arrive before designated booking time
Customize your floor plan to fit your unique restaurant model
Why Use a Waitlist Solution?
Implement a Waitlist Solution to increase walk-ins and decrease labour for line control.
Integrates with Google Waitlist function
Audio & SMS notifications
Self-serve waitlist with QR code scanning functionality
Guests can lineup using their phone number
Guests can digitally check the wait in real-time & know their position
Client Use Case
Globally recognized hotpot restaurant brand on a mission to spread hotpot culture throughout the world with thoughtful service and high quality food.
16%
Increase in repeat customers
21%
Reduction in no-show rates
50+
Locations powered by Snappy
View Case Study
Frequently Asked Questions (FAQ)
What is the difference between Snappy and OpenTable reservation systems?
Snappy offers Google integration and while OpenTable doesn't. Snappy also has more competitive pricing than OpenTable.
Is there 2-way communication between the staff and customer?
Yes, we will send SMS to confirm the reservation and customers can reply to confirm the reservation or cancel.
How is your waitlist system different from OpenTable’s?
Just like the reservation system, Snappy offers more competitive pricing and Google integration.
Do you have the timeline view function like OpenTable?
Snappy offers timeline view function for reservations just like OpenTable.
What marketing functions does your system have?
Snappy's Reservation and Waitlist solution offers multiple marketing functions via SMS and email that can offer coupons, bonus points and other rewards.
If my restaurant is closed for an event, can I turn off reservations?
Yes, you have full control over open reservations.
Can I take deposits for reservations on Snappy’s system?
Yes, this feature is only available with Snappy's Reservation System but not with Google.
Can I take reservations over the phone?
You can take reservations over the phone and manually add them to the reservation list.
Can I use the reservation system without the floor plan?
Yes, Snappy's system allows for full reservation without floor plan compatibility.
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