Reservation & Waitlist

Seamlessly manage reservations and waitlists while improving customer experience, operational efficiency and dine-in rates with Snappy's Reservations & Waitlist solution.
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Reduce lineups, walkouts, cancellations and no-shows

Improve customer experience with accurate wait times

Build a guest database to better personalize services

Increase sales with guest seating optimization

Automatically provide updates and reminders to customers

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Why Snappy's Reservation?

Sign up for Snappy's Reservations Solution to ensure that your dine-in rates stay high while your walkouts, cancellations and no-shows remain low.

Comes with Google Maps & Reservation integration

Automatically send text and phone call notifications

CRM with accessible guest profiles and data

Accept reservation pre-payments and holds

Compatible with Snappy's POS, Self Serve Kiosk & Delivery

Assign multiple parties to the same table

Check in guests that arrive before designated booking time

Customize your floor plan to fit your unique restaurant model

Why Use a Waitlist Solution?

Implement a Waitlist Solution to increase walk-ins and decrease labour for line control.

Integrates with Google Waitlist function

Audio & SMS notifications

Self-serve waitlist with QR code scanning functionality

Guests can lineup using their phone number

Guests can digitally check the wait in real-time & know their position

Client Use Case

Globally recognized hotpot restaurant brand on a mission to spread hotpot culture throughout the world with thoughtful service and high quality food.

16%

Increase in repeat customers

21%

Reduction in no-show rates

50+

Locations powered by Snappy

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