Reservation & Waitlist

Seamlessly manage reservations and waitlists while improving customer experience, operational efficiency and dine-in rates with Snappy's Reservations & Waitlist solution.
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Reduce lineups, walkouts, cancellations and no-shows
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Improve customer experience with accurate wait times
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Build a guest database to better personalize services
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Increase sales with guest seating optimization
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Automatically provide updates and reminders to customers

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Why Snappy's Reservation?

Sign up for Snappy's Reservations Solution to ensure that your dine-in rates stay high while your walkouts, cancellations and no-shows remain low.

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Comes with Google Maps & Reservation integration
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Automatically send text and phone call notifications
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CRM with accessible guest profiles and data
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Accept reservation pre-payments and holds
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Compatible with Snappy's POS, Self Serve Kiosk & Delivery
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Assign multiple parties to the same table
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Check in guests that arrive before designated booking time
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Customize your floor plan to fit your unique restaurant model

Why Use a Waitlist Solution?

Implement a Waitlist Solution to increase walk-ins and decrease labour for line control.

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Integrates with Google Waitlist function
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Audio & SMS notifications
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Self-serve waitlist with QR code scanning functionality
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Guests can lineup using their phone number
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Guests can digitally check the wait in real-time & know their position

Client Use Case

Globally recognized hotpot restaurant brand on a mission to spread hotpot culture throughout the world with thoughtful service and high quality food.


Increase in repeat customers


Reduction in no-show rates


Locations powered by Snappy

View Case Study

Frequently Asked Questions (FAQ)

What is the difference between Snappy and OpenTable reservation systems?
Is there 2-way communication between the staff and customer?
How is your waitlist system different from OpenTable’s?
Do you have the timeline view function like OpenTable?
What marketing functions does your system have?
If my restaurant is closed for an event, can I turn off reservations?
Can I take deposits for reservations on Snappy’s system?
Can I take reservations over the phone?
Can I use the reservation system without the floor plan?

Also consider these options to boost your smart restaurant

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