Elevate your restaurant's quick service performance and experience with Snappy's Self Serve Kiosks. Improve your QSR operation by reducing wait times and increasing sales.
Reduce customer wait times with streamlined ordering
Increase average order size through automated upsells
Lower labour costs and improve service efficiency
Use real-time data to optimize menus and pricing
Improve customer experience with personalized offers
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Learn About the Snappy Self Serve Kiosk Experience
"We have increased repeat customer visits by 22% after adding Snappy's self serve kiosks to our stores."
"Snappy has been with us for almost 7 years [for] 6 locations, 3 other sister locations... and a new one is on the way and it's gonna be powered by Snappy."
Snappy's self serve kiosks have shown to increase sales, lower wait times, reduce staff needs and give customers full control during the entire ordering process. If you operate a quick service restaurant, self serve kiosks are a great way to optimize your operational efficiency.
Improve order accuracy and reduce errors
Enhance customer satisfaction with intuitive order flow
Collect valuable customer and order data
Enable personalized and non-intrusive upselling
Eliminate miscommunication between staff and guests
Speed up peak-hour efficiency and fulfill more orders
Features
Snappy's Self Serve Kiosk offers a suite of features that give restaurants an operational toolkit to optimize operations.
Real-time menu sync and updates
Direct order transfer to Kitchen Display Systems
Loyalty and membership options during checkout
Customized product categories and modifiers
Multi-language support (English, French, & More)
Gift card use and redemption
Specifications & Integrations
Snappy's self serve kiosks for restaurants have a multitude of options and integrations that allow restaurant owners to seamlessly incorporate it within existing operations.
15/21/27 inch touchscreen options
Countertop/floor-stand/wall mounted options
Offline mode
Integrates with Snappy Pay/POS/KDS/Loyalty
Android and iOS compatible
Advanced data and tracking integration
"'Implementing Snappy's Self Serve Kiosk at Kim's Korean BBQ has been one of our best decisions. The user-friendly design and multilingual support have been especially beneficial in accommodating our diverse clientele. We've observed that customers appreciate the freedom to peruse the menu at their leisure, leading to more informed and satisfying meal choices. From an operational standpoint, the kiosk has markedly boosted our efficiency."
"As the owner of Nguyen's Noodle House, I can confidently say that Snappy's Self Serve Kiosk has been a game-changer for our business. The intuitive interface has made it incredibly easy for our customers to customize their orders, from choosing their noodle type to adding their favorite toppings. This level of customization has not only enhanced customer satisfaction but also significantly reduced order errors."
All of our restaurant solutions are modular and don't require any of our products to run. For the self serve kiosk, you will need a server, router, kiosk tablet, kiosk stand, payment terminal, printer and an iPad/Lenovo tablet to manage orders.
Do my customers have to pay at the kiosk?
No, customers can choose to pay at the self-serve kiosk or at the terminal. We recommend encouraging customers to pay at the kiosk since that will alleviate additional load from your staff.
Can customers collect loyalty points and use their gift cards on the kiosk?
Yes, customers can collect points by entering their phone numbers into the system and enrolling in your membership program. Loyalty points is a great way for quick serve restaurants to encourage repeat purchases, increase average order size and improve customer experience. At this moment, gift card redemption feature is not available at the kiosk but will be coming soon.
Can I use the kiosk with my existing POS system?
If you have Snappy's POS system already setup, then the self serve kiosk will automatically integrate with the POS system and orders will get injected into transaction ledger automatically. If you don't operate Snappy's POS system then orders will not be automatically transferred from the kiosk into the transaction ledger.
Can two kiosks share the same printer?
While two kiosks can share the same printer, we don't recommend it since confusion might during concurrent orders having receipts printed.
What payment terminal can I use with the kiosk? Can two kiosks share the same printer?
Snappy's payment terminal can full integrate with self-serve kiosk.
after a customer orders from the kiosk, how do they know their order is ready?
If a merchant uses an order dashboard, then customer will know when the order is ready for pickup. Otherwise, they have to wait at the pickup area and wait for servers to call their number.
Can I have a different menu on my kiosk compared to my POS?
Yes, we can help you set it up as well.
Can I have kiosk specific coupons and discounts?
Yes, full kiosk specific coupon and discount options are available.
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