nova scotia restaurants harassment prevention(1)

New Workplace Harassment Regulation For Nova Scotia Restaurants

August 18th, 2025

Come September 1, 2025 Nova Scotia is rolling out new Harassment in the Workplace Regulations under the Stronger Workplaces for Nova Scotia Act. These regulations require all provincially regulated employers, including restaurants, to implement clear, written policies that prevent and address both physical and psychological harassment.

Under the revised Occupational Health and Safety Act, “health and safety” now explicitly includes psychological health and safety, ensuring mental well-being is treated on par with physical safety.

 Summary

  • Starting September 1, 2025, all Nova Scotia employers, including restaurants, must have a written policy to prevent and address workplace harassment.

  • The new regulations expand occupational health and safety to include psychological well-being, not just physical safety.

  • The changes stem from systemic issues of racism, inequity, and harassment identified in a 2022 Equity and Anti-Racism report and reinforced by public engagement with over 600 Nova Scotians.

  • Employers must provide training, clear reporting and investigation procedures, and safe reporting channels for all staff.

  • Restaurants benefit from compliance by fostering a healthier, more respectful culture, improving retention, and protecting workers from harassment by both coworkers and customers.

Why These Regulations Matter Now

  • Expanding the scope of safety: Previous laws focused solely on physical injuries, overlooking psychological harm such as harassment.
  • Equity and anti-racism insights: A 2022 report by the Office of Equity and Anti-Racism revealed systemic problems: racism, inequity, and a lack of psychological safety in workplaces across Nova Scotia.
  • Broad public input: Over 600 Nova Scotians took part in public engagement sessions in late 2023. They shared experiences, highlighted gaps, and proposed actionable ideas to strengthen workplace cultures.
  • WCB data underscores urgency: Psychological workplace injuries in Nova Scotia rose from 150 to 194 within just three years.
  • Labour support: The Nova Scotia Federation of Labour welcomed these changes, noting that bullying, sexual harassment, and psychological harm are now recognized as workplace hazards.

Why It Matters in Restaurants

  • Fast-paced, high-stress dynamics: Kitchens and busy dining floors can create high-stress environments where tensions run high.
  • Vulnerable staff: Tip-based earnings and non-union status may make workers less likely to speak up.
  • Customer interactions: Staff increasingly face inappropriate behavior from patrons having a formal policy ensures they feel supported.

What Restaurants Need to Do

Restaurants should take proactive steps to align with these regulations:

  1. Establish a written harassment policy including expectations, reporting methods, and investigation protocols.
  2. Ensure confidentiality and non-retaliation, and provide training on the policy to all staff. Policy review is required at least every three years.
  3. Recognize that harassment includes not only repeated behavior but also a single serious incident.
  4. Incorporate definitions of harassment like bullying, threats, or unwanted behaviour—informed by the forthcoming regulations, which are expected to reflect the language in WCB guidelines.

Free Policy Template & Staff Checklist

To assist Nova Scotia restaurants during this transition we created a Workplace Harassment Regulation Policy template and staff checklist that you can download for free below.

✅ Download our Policy Template customized for Nova Scotia restaurants
✅ Get a One-Page Poster & Checklist to display in staff areas
✅ Ensure your restaurant is compliant and your team feels safe and respected

👉 Fill out the form below to access your Free Workplace Harassment Prevention Toolkit.

Consent

A Path to Healthier Workplaces

Beyond legal compliance, adopting these policies can yield real benefits:

  • Boost morale and retention: A respectful workplace reduces stress, improves well-being, and enhances productivity.
  • Create inclusive cultures: Encouraging open communication, accountability, and psychological safety lays a foundation for a thriving team.
  • Align with best practices: Resources from Nova SAFE, WCB’s Psychological Health and Safety Centre, and CSA frameworks (e.g., the 13 psychosocial factors from the Mental Health Commission of Canada) offer structured guidance.

Preparing for September Checklist

  • Review current harassment management practices.
  • Plan training for all staff on new policies.
  • Define investigation procedures for complaints.
  • Set up safe reporting channels and designated contact or anonymous system.
  • Create a timeline: Have all changes finalized by September 1, 2025.
  • Communicate the policy through staff meetings, training sessions, or staff handbooks.
  • Engage staff in dialogue about respectful workplace expectations.
  • Monitor workplace climate and use surveys or discussions to identify concerns early.
  • Tap into resources: Join the Safety Branch Contact List, explore Nova SAFE, WCB resources, and CSA guidelines

Conclusion

The new workplace harassment regulations represent a pivotal opportunity for Nova Scotia’s restaurant sector to transform organizational culture. By embedding well-defined, enforceable policies, providing training, and fostering open communication, restaurant owners can create a workplace where every employee feels safe, supported and valued. After all, a respectful and healthy environment is the best recipe for success.

FAQ

Workplace harassment includes any inappropriate conduct, comment, display, action, or gesture that causes or could reasonably cause offense, humiliation, or psychological harm. This includes bullying, sexual harassment, threats, racism, repeated incidents, or even a single serious incident.

All restaurants in Nova Scotia must have a workplace harassment policy and complaint process in place by September 1, 2025.

The policy must outline:

  • A clear definition of harassment
  • How employees can safely report concerns
  • Steps for investigating complaints fairly and confidentially
  • Protections against retaliation for reporting
  • Training and communication requirements for staff

Employees can report harassment to their manager, supervisor, HR contact, or designated safe contact. They may also use an anonymous channel (if available) or contact the Nova Scotia Safety Branch at 1-800-952-2687 or SafetyBranch@novascotia.ca.

Failure to implement and follow the new regulations could result in penalties under the Occupational Health and Safety Act, inspections by the Department of Labour, and increased risk of legal or reputational damage if harassment incidents are not properly handled.

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