Increase in membership purchases
Increase in repeat visits by customers
Toronto's luxurious indoor golf sanctuary offers golfers of all skill levels cutting-edge Kakao-powered simulator, equipment and access to great food and drinks.
Golf It Up was opening its doors to the public and needed to acquire new customers quickly while retaining and up-selling current customers with memberships and promotional offers.
Golf It Up has used multiple Snappy products to reduce no shows, increase membership purchases and average order value with enhanced personalization and seamless technology integration throughout the entire customer experience journey.
Increase in average order value
Reduction in no shows
More reservations
Implementing Snappy's reservation system at Golf It Up has significantly reduced no-shows by providing customers with a convenient and structured way to book their sessions in advance. Through the reservation system, customers can easily secure their preferred tee times, and automated reminders are sent out prior to their scheduled sessions, reducing the likelihood of forgotten appointments.
The introduction of Snappy's loyalty products at Golf It Up has significantly boosted membership purchases by offering customers the allure of exclusive benefits and flexible payment options. Gift cards provide an enticing opportunity for individuals to share the luxury golfing experience with friends and family, serving as an entry point for potential members to explore our facility.
Snappy's POS has significantly increased both average order value and play times by streamlining the purchasing process and enhancing the overall customer experience. With the POS system, we can easily upsell premium services such as equipment rentals, coaching sessions, or exclusive club memberships during the checkout process, effectively increasing the average order value.
"Snappy helped us get more reservations, less cancellations and more memberships with their retention products which was a great fit for what we needed."
Sky
Owner, Golf It Up
