How Snappy Helped MyKolachi Increase Reservations & Sales

+33%

Increase in dine-in customers

+18%

Increase in monthly revenue

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MyKolachi

MyKolachi Karahi & Barbeque House represents a snapshot of the light, life, and vibrancy of Karachi - taste all the way from the Motherland.

  • Upscale Karahi & BBQ
  • Franchise
  • Authentic Pakistani

Problem

MyKolachi was facing several operations and customer management challenges which required multiple restaurant technology solutions to resolve.

Solution

Snappy's fully integrated suite of restaurant solutions not only helped MyKolachi process payments and fulfill orders faster but helped them increase number of dine-in and repeat customers.

Detailed Impact

+61%

Increase in reservation show rates

17%

Faster order fulfillment times

+8%

Increase in average order value

results

1

After implementing Snappy's reservation and waitlist solutions, MyKolachi not only saw an increase in number of sit down customers by 33% but also had a 61% higher reservation show rate.

2

Snappy's integrated kitchen display and point of sale systems helped MyKolachi improve kitchen staff and order processing efficiency by decreasing average order fulfillment times by 17%.

3

By integrating multiple restaurant technologies into one streamlined package, Snappy helped MyKolachi increase average order value by 8% within the first month.

"Snappy's multiple products improved our restaurant's performance on many levels. From payments to customer experience, we saw results right away on our bottom line."

Shozaib
Owner, MyKolachi