<- Back

How Snappy Upgraded 168 Sushi's Operations & Fuelled Expansion

15

%

Increase in table turnover

28

%

Reduction in staffing costs

17

%

Increase in repeat purchases from loyalty program

4

%

Average increase in profit margin per location 

Download PDF

Inspired by the concept of 24/7 availability, we ensure that no matter when you visit you're greeted with the best service and food Sushi 168 can offer. At the core of 168 Sushi lies a profound reverence for the art and science of sushi-making. We are driven by a passion for culinary creativity and respect for age-old Japanese techniques.

a purple checkmark in a circle
6 Locations
a purple checkmark in a circle
60 Order from Table Terminals
a purple checkmark in a circle
5 Snappy Solutions

Challenge

168 Sushi Buffet needed to find a way to optimize operations in order to expand the number of locations across Ontario. They were spending too much on labour and staffing costs while providing inconsistent customer experience to their guests and not creating enough incentive for repeat business.

Solution

Spearheading the solution to 168 Sushi Buffet's challenge was Snappy's Order From Table solution which immediately reduced labour costs, increased table turnover and provided consistent customer experience to guests. In combination with Snappy's Point of Sale System, Reservation System, Loyalty and Membership Solutions, 168 Sushi Buffet was quickly able to increase profit margins and open several new locations.

results

"Snappy's order from table solution reduced our restaurant's staffing needs and helped us increase average order value, improve table turnover rates and create a more personalized dining experience for our customers. Combined with Snappy's POS, Reservation, Loyalty and Membership solutions, our profit margins are up 4% on average per location."

- Bobby, Owner of 168 Sushi Buffet

13

%

Average increase in sit down customers served per location

$

16

.41

Average order value increase for repeat customers

2

New locations opened since integrating Snappy products

impact

Order from Table
Snappy's Order From Table solution gave the freedom to customers to order at their own pace while reducing staffing costs for Sushi 168 and improved overall customer satisfaction.

Loyalty System
Snappy provided a suite of loyalty solutions that helped Sushi 168 prompt customers with more personalized offers and incentives that led to an increased average order value and greater customer retention.

Snappy Product Integration
Full integration of Snappy's OFT, POS, Reservation, Loyalty and Membership solutions allowed Sushi 168 to improve the overall dining experience for its customers which resulted in improved customer experience and greater profit margins.

Thousands Of Restaurants Already Use Snappy

food pattern