Reduction in aggregate delivery costs
Average savings on delivery costs per location
Increase in number of delivery orders
Increase in profit margins on delivery orders
Freshslice is a Canadian pizza chain and franchise famous for its pizza by the slice and has been in business for 25+ years.
Freshslice faced the challenge of fulfilling and increasing delivery orders with customers' shifting preferences while maintaining profit margins despite rising labour costs. Having an internal order delivery team involves various costs including wages, insurance, vehicle, training, management and others. Freshslice knew that they had to change how they were fulfilling delivery orders in order to stay competitive in a low margin pizza restaurant space.
Snappy provided a zero commission fee order fulfillment solution that helped Freshslice reduce headcount of delivery drivers to zero while expanding delivery network reach, reducing order delivery time and fully optimizing delivery operations to meet and fill fluctuating demand at per order cost.
Average reduction in monthly cost per full time delivery driver
Delivery fulfillment cost per order ($0 commission fees)
Expended delivery network reach that covers 93% of Canadian cities
On average, a single Freshslice location was able to reduce their order delivery cost by 23% and increase margins on delivery orders by 5-7%.
Due to increased customer reach with a larger delivery network, Freshslice grew monthly delivery order volume by 17% after implementing Snappy's delivery solution.
Reducing delivery operations to zero internal staff let Freshslice focus on other parts of their business and helped the franchise retain more customers, improve customer service and expand throughout Canada.
"Snappy was amazing and they managed to complete all the jobs that previous companies were doing but, all in one and customize it to our needs."
Saf Sandhu
Systems Manager, Freshslice
