1

Streamlining Operations & Reducing Labour Costs

• Automated Payroll and Bookkeeping Integration: With over 4,000 employees, Real Fruit Bubble Tea leveraged Snappy's POS to integrate seamlessly with ADP for payroll and QuickBooks for sales reporting. This automation saved the company $134,400 annually by eliminating the need for additional payroll and accounting staff.
• In-Store Efficiency and Kiosk Adoption: By introducing self-serve kiosks that handle 60% of in-store orders, Real Fruit Bubble saved on staffing costs at each location, adding up to approximately $4.8 million per year across all stores. This shift has reduced labour costs from the QSR industry average of 30-35% down to just 20%.
• POS Error Rate: At 0.05%, Snappy's POS has almost eliminated errors, further enhancing order accuracy and customer satisfaction.

2

Enhancing Customer Experience & Driving Sales Growth

• Self-Serve Kiosk Performance: Self-serve kiosks orders have an average ticket size of 22% greater than average average order size, which is indicative of more customization options the impact it has on average order value at Real Fruit Bubble Tea.
• Average Order Fulfillment Time: Orders processed via Snappy POS are completed in just 1.19 minutes which reduces average wait times and improves customer experience.

3

Operational insights & Brand building

• Heatmap Reports: These reports help staff and management plan production schedules and reduce waste by forecasting busy times and optimizing inventory management.
• Target-Setting & Labour Reports: By tracking labour performance setting store-specific sales goals, Real Fruit Bubble Tea has reduced unnecessary labour costs and improved team performance, creating a more engaged and efficient workforce.