Reputation Management (AI)

Strengthen your restaurant’s online reputation and stay on top of every customer review with Snappy’s AI-powered Review Management (AI), the faster way to respond thoughtfully at scale without adding work for your team.
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Reply to reviews in seconds, not hours
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Generate personalized, on-brand responses with AI
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Eliminate copy-pasting between Google and internal tools
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Save hours each month for managers and operators
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Keep guests engaged with timely, professional responses

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Benefits

Snappy Review Management helps restaurants protect and grow their online reputation by responding to every review quickly and professionally, without adding manual work for managers or staff.

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Never leave customer feedback unanswered
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Turn reviews into trust-building touchpoints
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Support high review volume without adding headcount
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Protect ratings by responding promptly to negative reviews
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Improve local SEO through active review engagement

Features

Snappy Review Management is designed for high-volume restaurant feedback, using AI to streamline review responses while keeping operators in full control.

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AI-generated draft replies for Google Reviews
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One-click review, edit, and confirm workflow
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Handles high daily review volume without slowdown
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Built for single locations and multi-location restaurants
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Centralized dashboard for pending and published replies

Specifications & Integrations

Snappy Reputation Management (AI) is compatible with Google Business Profiles, supports multiple languages and more.

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Full integration with unlimited Google Business Profiles
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Supports multilingual reviews and translations
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Notification alerts for critical reviews
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API and webhook support
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Analytics export for reporting and insights

Frequently Asked Questions (FAQ)

Do I still have control over what gets posted publicly?
Can this handle reviews in other languages?
What happens with 1-star or negative reviews?
Will this sound generic or robotic?
How much time does this actually save my team?
Can I manage multiple restaurant locations?
Does this work during busy hours and weekends?
Can I edit or regenerate an AI response?
Will this help my Google ranking?
Can negative reviews be routed to managers instead of staff?

Also consider these options to boost your smart restaurant

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Self Serve Kiosk
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Order From Table
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food pattern
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Take your restaurant to the next level.

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Toronto
301-7100 Woodbine Ave.
Markham, ON, L3R 5J2

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403-4378 Beresford St.
Burnaby, BC, V5H 2W9

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201-6600 Chem. de la Côte-des-Neiges Montréal, QC H3S 2A9
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