Increase in transaction speed during peak hours
Increase in repeat customer visits
La Fabrique de Bagel is an authentic Montreal bagel shop known for its hand-crafted, honey-boiled bagels, premium coffee, and high-end service. Famous for their signature sesame and honey bagel, La Fabrique de Bagel has built a loyal following of customers who say they're the best bagels they've ever had.
La Fabrique de Bagel faced the operational demands of running an extremely high-volume bagel shop. With up to 1,000 customers and 1,500 dozen bagels produced on their busiest days, the team needed a POS system that could keep pace without slowing down service or compromising the customer experience.
Their previous setup struggled under the weight of constant peak-hour transactions. Slow processing times, system bugs during rushes, and the inability to handle rapid back-to-back orders meant longer lines, frustrated customers, and stressed staff. For a store built on speed, quality, and high-end service, any technology that couldn't keep up was a serious bottleneck.
Snappy deployed a high-performance POS solution built to handle La Fabrique de Bagel's intense daily transaction volume. The system was configured for speed-first service, allowing staff to process orders rapidly without lag, freezes, or bugs even during the busiest morning and weekend rushes.
With Snappy POS, the team gained a fast, professional, and efficient checkout experience that scales seamlessly with the store's volume. The system handles hundreds of transactions per hour without slowdowns, giving staff the confidence to serve every customer quickly while maintaining the warm, personal service La Fabrique de Bagel is known for.
Improved order accuracy rate
Uptime during peak hours
Peak day order volume processed per location
Peak-Hour Performance
Snappy POS handles La Fabrique de Bagel's busiest days, processing transactions for 800 to 1,000 customers with zero bugs and zero downtime, keeping lines moving and customers happy.
Operational Efficiency
With a fast, reliable, and professional system in place, the team can focus on craft and service rather than fighting their technology. The setup supports their high-end service standard from the first bagel to the last.
Authentic Customer Experience
By eliminating checkout friction, La Fabrique de Bagel can deliver on what makes them special, their signature honey-boiled bagels, the famous sesame with honey, premium coffee, and the kind of high-end service that turns first-time visitors into loyal regulars.
